Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Andy
from Hurricane, UT
Verified Purchase:Yes
Cameras are great but only 2 of them work. I have tried everything in the troubleshooting guide and still one does not work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MWebster
from Charlotte NC
Verified Purchase:Yes
2 of them worked well. One eats batteries. These were bought for Christmas but by the time they were installed after Christmas, the warranty period had expired
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: johnjayjrv
from Los Angeles, CA
Verified Purchase:Yes
It's pretty bad at motion sensing. I tried all settings but it is not capturing all motion.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Matt
Verified Purchase:Yes
Really not happy with these cameras and wouldn’t purchase again. Takes forever to connect. Can’t just click on the camera. Multiple clicks and then it starts loading. Battery is awful as well.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, February 21, 2024
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting, and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Joe
from Gold Hill Oregon
Verified Purchase:Yes
Very grainy and not clear picture, wish it was more like the pan scan which has a very clear picture and great night vision
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, February 19, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: jnewbs
from Killeen, Tx
Verified Purchase:Yes
Great for a difficult spot needing a camera. I have 3 of these on our property
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ho_ceh
from San Diego, ca
Verified Purchase:Yes
Works great! Solar panel is essential to use longer periods
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Fun for bird watching, Battery life a tad short.
on February 13, 2024
Posted by: Mark
Verified Purchase:Yes
Overall, it's a sweet little camera. The view is excellant as is every WYZE camera. I use it for bird watching at the feeder. Wish the depth of field was a tad closer however I seemed to find a seet spot that's not too fuzzy when close. Depending on the settings, the battery last a little better that a week. Keep in mind, it's creating events quite often so it gets a lot of play time. The light works well and is mighty bright but I turned it off to concerve battery life. The motion detection works extrordinarily well and reacts as a "pet" when a squirrel shows up. So it tells the differance between squirrels and birds. I bought a second battery and it's in a convenient location so it is easily swapped out. Can't wait to see what you WYZE guys come up with next.
I would recommend this to a friend!
Written by a customer while visiting wyze.com