Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7 out of 5
3.7
(918 Reviews)
Open Ratings Snapshot
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product. 
(
508 out of 728
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Customer Rating
5 out of 5
5
Happy customer for 5 years now.
on April 11, 2024
Posted by: Robert's daddy
from Tennesse
Verified Purchase:Yes
This camera is amazing .i have it over my son's bed so i can watch him sleep while iam at work. The detail on this camera is amazing .i had one of the old wyze camera's in his room but couldnt really see details ,this one i can see the hair on his head while he sleeps .gives me piece of mind .
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Spotty connection
on April 11, 2024
Posted by: Sue
Verified Purchase:Yes
Connection erratic. 15 ft from Wi-Fi connection. Won’t hold connection more than 3 min.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
New Cams
on April 9, 2024
Posted by: RE HUDEC
from Manchester, NJ
Verified Purchase:Yes
Battery life is less than expected. My front porch cam discharges within a few weeks. I love the spot light feature. No hubs to connect to either. Though when we are away we have difficulty connecting to the cams.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Good Camera
on April 9, 2024
Posted by: Scott
from Kansas
Verified Purchase:Yes
So far the camera has done what I expected and I've experienced no issues. 17 days so far and still at 76% battery left so time will tell have long it lasts. One improvement I would like is some kind of texture on the surface as I tried to tighten the camera to the mounted base. It tightens enough but really had to use both hands to make sure it was good. Overall though I have been pleased and looking to get a couple more & probably a Cam Floodlight eventually.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
BatteryCam is awesome
on April 9, 2024
Posted by: Brenda
from South Dakota
Verified Purchase:Yes
Super easy set to up, clear video and good range. It works in area were we couldnt put up corded cameras.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Cannot view recorded video on memory card
on April 7, 2024
Posted by: Adam
from Green bay
Verified Purchase:Yes
Will not record or allow me to review anything from the memory card. I’ve heard this is a problem with these. Wish I would’ve known before purchase, so I could buy something else.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, April 8, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Missed the mark on this one
on April 7, 2024
Posted by: Carol
Verified Purchase:Yes
Honestly, this doesn't live up to the hype nor my expectations. It is very, very slow to connect and that is irritating to say the least. I'll reconsider any further cameras. I've purchased many different cameras from you. This is the first I've ever been disappointed.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Battery Cam Pro_remote installation
on April 2, 2024
Posted by: Eric
from Oregon
Verified Purchase:Yes
So far so good. Works very well, and with good sun exposure the battery is charged to 100% capacity daily. If it show reasonable longevity, it is a winner.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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