Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Joe
Verified Purchase:Yes
It's a little bit expensive. it does work. It does not have exactly the same controls as the other wired wyze cams, it is more difficult to connect to. I have less faith that it will register movement than I do with the wired cams.
But I do like having a camera facing the house.
But I do like having a camera facing the house.
Like some of the other wyze cams, the wyze rules may or may not work as they should.
Written by a customer while visiting wyze.com
Posted by: John D.
Verified Purchase:Yes
Good photo quality, crappy Wifi . Would Not purchase again.
Written by a customer while visiting wyze.com
Posted by: James
from TN
Verified Purchase:Yes
Easiest camera to install and operate. Great value for the money.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: B
Verified Purchase:Yes
I don't think it's as nice as the V2 outdoor that I relocated, but.. I wanted one that I could see on the web. This does that. I did, later, but a 2nd battery but it seems to be holding power on solar. It's a nicer looking camera, just not convinced yet if it's "all that"
Written by a customer while visiting wyze.com
Posted by: Meloy
from Pearland, TX
Verified Purchase:Yes
I wish your batteries lasted six months like the ad said. Instead, they last six days. I am very disappointed. EVen when adjusting the settings, the cameras still run too much and the battery dies. Boo!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 10, 2024
Hello! If the battery on your Wyze Battery Cam Pro seems to be draining quickly please try the following steps:
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
-Confirm that your camera’s firmware is up to date and the Wyze app is up to date.
-Ensure you’re using the charging cable that came with your Wyze Battery Cam Pro.
-Verify that you’re using a 5V 2A power adapter.
If all of the above is confirmed we would recommend taking a look at this guide for further troubleshooting tips:
https://support.wyze.com/hc/en-us/articles/17505107775259
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: SM
Verified Purchase:Yes
Great clarity and easy to setup. Wish there wasn’t a delay for capturing motion. I have a wired camera covering the same area and the Cam Pro is constantly 3 to 4 seconds behind in identifying motion.
Written by a customer while visiting wyze.com
Posted by: Sydnee
from La Habra, Ca
Verified Purchase:Yes
Easy set-up, easy to use, great picture quality. I like the idea of a long-life battery that is easy to change without having to take the camera down from it's location.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: HectorC
from Islip Terrace, Long Island, New York
Verified Purchase:Yes
So far, the camera is performing well. I bought this to replace another model of Wyze camera that was showing sign of humidity getting inside the camera causing malfunctions. Hopefully this one will hold in good working order for a long time.
I would recommend this to a friend!
Written by a customer while visiting wyze.com