Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Klezmer
from Long Island , NY
Verified Purchase:Yes
Very simple to install, instantly recognized by software. Very good video quality in a wide variety of lighting conditions. Wide angle in vertical installation covers my entire front yard and street.
Written by a customer while visiting wyze.com
Posted by: Eric
from Chicago, IL
Verified Purchase:Yes
Pretty good system. Software is a little inconsistent. Installation screws are cheap and easy to strip.
Written by a customer while visiting wyze.com
Posted by: THE Emmanuel's Wife
Verified Purchase:Yes
I don't like that I have to stream live video to turn off the camera. Many times I'm unable to see live video, probably about 50% of the time, so I'm unable to turn off the camera. I'm streaming at about 100-200 mbps, so I find this unacceptable. I never had this problem with the Outdoor cams.
Written by a customer while visiting wyze.com
Posted by: Bogue34
from North Webster, IN
Verified Purchase:Yes
I’m a longtime Wyze camera user and love their stuff, but the live view connection with these Battery Cam Pros is super flaky and disappointing.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 29, 2024
Hello there, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting, and would like to help. As a first step please ensure that your Wyze app is fully up to date along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: JC
from LA- Lower Alabama
Verified Purchase:Yes
Love these cameras. Purchased 3 for all home entrances, plan on getting more soon.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Poto
Verified Purchase:Yes
Very good camera. Nice night vision and resolution. Long lasting batteries. Shoiuld be able to charge with the outdoor panel for outdoor camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ed L
Verified Purchase:Yes
Great camera, very poor installation hardware. East coast word must be harder than West coast house framing as cheap screws furnished to mount camera stripped screw heads before extra long length could be tightened fully. Used 1.25 inch zinc wood screws instead and all went well after working extra long to get original screw back out.
Written by a customer while visiting wyze.com
Customer Rating
3
Camera good but push to buy more products annoying
on August 24, 2024
Posted by: Sheryl
Verified Purchase:Yes
The camera seems to be working well but reviewing the events is a challenge in itself. The constant push to purchase cam plus is annoying and they actually signed me up for it without my consent. I have an SD card in the camera and it’s almost like Wyze discourages you from using it wanting you to purchase cam plus. Also the ads get in the way of your bottom menu and forces you to look at the ads. The camera on its own does well if Wyze would stop with the annoying push for sales I would give it another star.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com