Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: HJNH
from Long Island NY
Verified Purchase:Yes
Significantly better than prior models. Installation mounting is much better than prior models and quicker and easier to set up. Picture is very clear
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nitin
from Houston, TX
Verified Purchase:Yes
Awesome cameras..we like the clarity and night vision feature
Written by a customer while visiting wyze.com
Posted by: The Maestro
from Virginia, USA
Verified Purchase:Yes
Extremely ease to setup, great picture and most excelent cloud storage Without the constant adds that other companies have for you to sucribe. YES - I have used several AND IM NOW EXPANDING AND STICKING WITH thos company.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Holly
from Indiana
Verified Purchase:Yes
About 8 times out of 10, the camera refuses to connect to my app. I have followed every troubleshooting tip on the Wyze website, YouTube, Reddit, etc. The problems persist. There is either a "failed to connect" or "video is not available at this time" message. About 9 times out of 10, the camera will not play videos from the SD card to my app. It says "video not available at this time" even when the timeline shows motion events that tripped the camera and recorded a video.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 10, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Carla
from Florida
Verified Purchase:Yes
Works great easy to set up wish there was easier back up/ storage
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rocknrollgen
from Marysville, WA
Verified Purchase:Yes
Nice camera, good resolution. Solar cell keeps the battery at 99-100% even when not placed in an optimum location.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Roger
from Monument Colorado
Verified Purchase:Yes
I replaced my cam v2 (it quit working) with the Wyze cam pro. It was on the expensive side. When installed it did not have the connectivity as the V2 did. It will not connect unless it is close to the hub.
When it does work, it has a great picture. Wyze was out of stock for the older V2 camera. It would be worth the wait to get the older camera . I have 8 wyze camera's and home security system. All work well except the new camera. For the increase in price, I have not seen the value. It will not connect at the same location the V2 did
When it does work, it has a great picture. Wyze was out of stock for the older V2 camera. It would be worth the wait to get the older camera . I have 8 wyze camera's and home security system. All work well except the new camera. For the increase in price, I have not seen the value. It will not connect at the same location the V2 did
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: ChetK
from Holmes, New York
Verified Purchase:Yes
Very easy to set up. The design gives me the flexibility to mount the camera, or leave freestanding so I can move around in different parts of my home ! Everything works well with my 5G wireless network
I would recommend this to a friend!
Written by a customer while visiting wyze.com