Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Scott
from Gardners, PA
Verified Purchase:Yes
Slow to trigger, car going past driveway is almost out of frame by the time it starts recording
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris C
from Iowa
Verified Purchase:Yes
Great picture quality - easy to set up and I love that it works remotely
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark Dale
from Birmingham, amabalA
Verified Purchase:Yes
Great little camera but be careful when you mount the base. If you run a screw in too far it will warp the plastic base and the mount will not screw on tight enough.
At that point you must take it off and use pliers to straighten the base then hand screw it to where you tried the first time. Hopefully this helps someone.
At that point you must take it off and use pliers to straighten the base then hand screw it to where you tried the first time. Hopefully this helps someone.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark
Verified Purchase:Yes
Cameras continually disconnected and threw out error codes. I came across multiple postings online of other people having this problem
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 18, 2024
Hello there, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting and we would like to help. As a first step, please ensure that your Wyze app and your camera's firmware are fully up to date. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Xanth
Verified Purchase:Yes
Resolution is good. Connectivity is average and storage for motion is poor.
Repeatedly having notifications only to see there is NOTHING in the Events list is super frusterating.
Repeated auth issues are also not optimal.
Repeatedly having notifications only to see there is NOTHING in the Events list is super frusterating.
Repeated auth issues are also not optimal.
So the camera itself is pretty ok, but the cloud services are quite a bit lacking.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Mt. Man
from Georgia
Verified Purchase:Yes
purchased as a substitute for the outdoor v2 because they have been out of stock or discontinued for ever. Battery cam pro DOES not come with a way to charge battery other than a cord. You cant use the base stations to charge so thats a problem. A basic wall charger should be included for that price. I do like that it comes in black. So far, the only plus to this camera is that is takes the solar panel. all wyze cameras shoule be compatabile with solar panel
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: L Miller
from Philadelphia
Verified Purchase:Yes
Very good cams for those out of the way places. Picture quality is excellent and the night vision is the best I've seen. Only thing I would like to see improved is the time it takes to connect
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Unhappy Nester
Verified Purchase:Yes
So far so good The Cam Pro has a great picture and options. Now to find a use for the Wyze cam outdoor units that you drop support for.
Written by a customer while visiting wyze.com