Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: SAesteban
Verified Purchase:Yes
works as intended, but battery discharges too quickly.
Written by a customer while visiting wyze.com
Posted by: Sheila W
from Dawsonville, GA
Verified Purchase:Yes
Love the quality of the pictures and the night light that comes on with movement!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WALT
from Pa.
Verified Purchase:Yes
Really like the camera and the portability, wish that it had a siren on it so that it could trigger if you need it, also wish that it could talk back and forth.Works well!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Erin M
from Zelienople, PA
Verified Purchase:Yes
I could only connect 1 of 4 cameras. That means I am doing it correctly as I was successful with one. So frustrating. I have been through all the tutorials online.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 24, 2024
Hi there, we are sorry to hear your Wyze Battery Cam Pro is running into some setup trouble! As a first step please ensure the battery pack is fully charged and your Wyze app is up to date. For further troubleshooting steps we would recommend taking a look at this guide on our support site:
https://support.wyze.com/hc/en-us/articles/17502388798747
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17502388798747
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Christian
from Detroit, MI
Verified Purchase:Yes
Setup was incredibly easy! The image quality is significantly improved compared to earlier cameras I purchased.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Shockalock
Verified Purchase:Yes
It is easy to add to existing group, works as expected, and rechargeable battery is to early to talk about.
Written by a customer while visiting wyze.com
Posted by: Kendra M.
from Maine
Verified Purchase:Yes
I bought 4 wyze battery cams. In 2 weeks the battery died. What a waste. And you would think and battery charger would come with the pack instead of having to buy it separately. It is 3 ft from the router and is always going off line. So is my other camera that is outside and again less then 3 ft from router and always going off line.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Fred
Verified Purchase:Yes
Camera is awesome, the video quality is great, the recording of actions is just ok, it captures most things that happen, but for the price, this is a great camera.
Written by a customer while visiting wyze.com