Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Timothy P
from Grand Rapids Michigan
Verified Purchase:Yes
The cameras work just okay. A lot of times they don't even record on the app or or alert and sometimes not at all, and I have fiber optic.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Peter
Verified Purchase:Yes
I purchased the 2 pack after first purchasing a solo unit to try. They all work great and were exceptionally easy to initiate and install. My only complaint is the fact I paid as much for the solo unit as I did for the 2 pack.
Written by a customer while visiting wyze.com
Posted by: g-man0117
from Tennessee
Verified Purchase:Yes
These cameras are a great idea and I actually own about 12 of them. They are simple to mount and set up. My only issue with them is they are inconsistent in their connectivity when trying to use them “live”. They record activity very well when they are not operating “live” but it is hit or miss if the cameras will actually operate/connect in “live” mode when you need them to. This is true for cameras both far from or near to the internet signal source. It can be frustrating. I do not have the same issues with my electrically operated Wyze cams of which I have 13. These cameras always operate consistently even if they are twice as far away as the battery operated Wyze cams. So, these are good cameras that fill a need, but just be aware of a weakness I have found in their operation.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Eduardo
from Arizona
Verified Purchase:Yes
I have had many models of wyze cams for over 6 years, the pro version is one of the worst, need to keep resetting it, it misses events, I can't access the recordings
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, November 16, 2024
Hi there, we are very sorry to hear you are running into this issue. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much information as possible so we may help determine what is causing this issue.
Written by a customer while visiting wyze.com
Posted by: Tgarver
from Ashland, OH
Verified Purchase:Yes
Great camera! Amazing picture and super easy to set up!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SugarLandEdward
from Texas
Verified Purchase:Yes
Happy to recommend this Wyze Battery Cam Pro. I like how clear the videos come out to be. I like the WiFi range that it’s able to connect to. Installation and set up took less than 20 minutes for 2 devices. Battery life seems to be holding well. Not too happy with the cost to subscribe to their “cloud” service but I knew that before hand, so I won’t take a star off but it’s something buyers should consider. Holds microSD card which is great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ToeKnee
from Brownstown Michigan
Verified Purchase:Yes
Could have made the mount stem a little longer. Had to add a piece of wood to offset it to get the angle needed to view the area desired. Great picture during the day but poor night viewing. I do love the fact that I can mount them anywhere with no wires and the batteries are lasting two weeks so far.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: LJG
Verified Purchase:Yes
I have several Outdoor V2 cameras that work wayyyy better than this one. I got this one for a dark side of the house because of the light the cam has. This one rarely records the 12 second playback. And when it does, it’s AFTER the subject has moved out of the frame so it gets nothing! On the flip side I have my other outdoor V2 cam close by and it picked up what this one missed and had the 13 second playback. I feel like I wasted my money!!!!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, November 18, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and we would like to look into this further. If you have not already, please contact our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com