Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Efrem
Verified Purchase:Yes
Vision really well with 12 ft to see objects. Software easy to configure and a must to use CAM Plus to use without limitations
Written by a customer while visiting wyze.com
Posted by: Joy
from Ooltewah, TN
Verified Purchase:Yes
Great outdoor camera for the money. Easy to install and change battery
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Pat T
Verified Purchase:Yes
Great camera with long battery life. I really miss the 12-second video. I don’t need a monthly plan as I’m using them to watch wildlife.
Written by a customer while visiting wyze.com
Posted by: Lee
from New Mexico
Verified Purchase:Yes
This camera is exactly what I’ve been needing and it works better than anticipated.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bruce
from NYC
Verified Purchase:Yes
Comparing with my other Wyze outdoor cam, this Battery Cam Pro didnt do good in night time. The living stream couldnt see at all during night time. Not sure if my installation or the cam issue.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Rickey S.
from Florida
Verified Purchase:Yes
I have three of these cameras and I love them. My only issue with them they are slow in alerting you. People drive up and are at your door before the first alert is sent to my phone. Otherwise, you can't go wrong with this product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Po
from Delaware
Verified Purchase:Yes
Camera quality is as described, easy setup
I would only change/add motion tagging on pro cameras…
I would only change/add motion tagging on pro cameras…
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JD
Verified Purchase:Yes
Wyze is making it impossible to watch recordings off the SD card. They are making it so painful that you have to pay for a subscription. Worst local recording interface
Response from wyze.comBy WyzeCarmelita, December 18, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and we would like to look into this further. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/25221231878939
If you have not already done so, please contact our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/25221231878939
If you have not already done so, please contact our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com