Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Customer Rating
3
Battery Cams have good video, but not automatic
on December 21, 2024
Posted by: Steve H
from Missouri
Verified Purchase:Yes
Good, clear video and the flood lights are just strong enough. But, unlike my Wyze cam floodlight unit which has continuous video, these cameras don’t so I have to start the video stream each time I want to see what’s happening
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dan
from New York
Verified Purchase:Yes
I’m a long-time Wyze owner/user and these Outdoor cameras are far below the promised quality and performance that Wyze promises and promotes. First off, trying to play back SD Card recordings results in the app instantly crashing, even with the highest performing cards. The new app, which was clearly designed to screw over Wyze users of the original plan, by only providing stills instead of 12 second videos, is extremely buggy and has taken a step back in usability (how come turning the cameras on/off is now buried in the settings? Just stupid.) The battery performance is NO Where near the claimed rates. 6 months between charges? Pleeeease. Maybe if the camera was turned completely off. Motion Detection is no where near the performance of their other cameras. Just a subpar effort. Wyze has a LONG way to go to catch up to Arlo in battery-powered security cameras. Let’s just hope they can recover from this lousy design and crappy software version.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 23, 2024
Hello there, we are very sorry to hear your Wyze Battery Cam Pro is running into some trouble, and we would like to look into this further. If you have not already, please get in touch with our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: McKnowell
from Nevada
Verified Purchase:Yes
It’s a great piece of equipment for the price and amazing video quality.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: D Snell
from Texas
Verified Purchase:Yes
Easy setup. Perfect addition to my wire home security system.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Stephen
Verified Purchase:Yes
We are replacing all V2 cameras with the outdoor cam pro but the solar chargers cables don’t fit! Bummer!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Roy
from Allentown PA
Verified Purchase:Yes
Amazing camera very clear beautiful colors and zoom in great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
Verified Purchase:Yes
Great camera with long battery life. Is my go to for this type of camera.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
Disappointed with video download (in)ability
on December 21, 2024
Posted by: AdamS
from Upstate NY
Verified Purchase:Yes
Disappointing, in that it is not easy (or really possible) to download video from this camera. Note that I don't have a subscription with Wyze; I just use memory chips. My older cams work great and I can download video easily. But they don't make those anymore, so I had to buy this one. There is a very convoluted process to download video that involves "recording" it on your phone. But when you try to record it, there are a bunch of shapes that appear in the video (green rectangles) seemingly to draw attention to person recognition, that obscure parts of the video. So I sent them back. Hoping they work on this an make downloading as easy as it is on the older cameras.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com