Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7 out of 5
3.7
(918 Reviews)
Open Ratings Snapshot
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product. 
(
508 out of 728
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Customer Rating
1 out of 5
1
Hard Pass on this!
on January 2, 2025
Posted by: Jim
from NJ
Verified Purchase:Yes
Great concept but terrible product. Battery didn’t even last 24 hrs. Why have a security camera if it doesn’t record all the time? I have all the other plug-in cameras, and they work so much better. I would skip on this one!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, January 8, 2025
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Battery issue
on January 1, 2025
Posted by: Ken Brinkley
from Ennis, TX
Verified Purchase:Yes
Good evening! Great set up on the bird feeder. The only issue we are having is the batteries show a 45% charge. We are using the solar charger to maintain. We charged the batteries during set up. They did not get to full charge. That was 45% also. Remedy? Thanks!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great security camera that is easy to set up
on January 1, 2025
Posted by: Traveler2
from Grand Rapids, MI
Verified Purchase:Yes
The Wyze Cam Pro was easy to set up & works well. It works much better than our previous cameras that had the base station which we replaced with this one.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Easy to install, great video. Lots of features.
on January 1, 2025
Posted by: Rick D.
from Milwaukee, WI
Verified Purchase:Yes
Easy to set up. Amazing battery life. I use it on the front porch - a 6x10 area. Having the spot light at 25% is more than enough. It's great as a camera and a motion activated light when I get home! You really need the cloud plan to take advantage of all the features - I have 5 cams, and all are covered under one plan.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Purchased for the in-laws
on January 1, 2025
Posted by: Not today
from USA
Verified Purchase:Yes
Installation was easy and the connection to the app was also easy. The camera view is clear and I am pleased with my purchase
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Strongly recommend Wyze Cam Pro
on December 31, 2024
Posted by: RA
from Texas
Verified Purchase:Yes
I’ve been using Wyze products for many years. I recently replaced my Wyze outdoor camera with the Battery Cam Pro, and I’m very pleased that I don’t need to rely on a hub. Also, I am happy to have the spot light for better visibility. I’m a strong supporter of Wyze.
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
wire or nothing.
on December 31, 2024
Posted by: Nes
from MN
Verified Purchase:Yes
Not as useful as I hoped. Live feed drains batter very fast.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, December 31, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
No connection to Hotel wifi
on December 27, 2024
Posted by: Ardy
from Minneapolis MN
Verified Purchase:Yes
I bought this for my elderly mam that she was traveling with out and during her stay inside hotel room to monitor her but since hotel ViFI didn’t have password we couldn’t get the camera to work.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, December 31, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
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