Customer reviews from wyze.com
Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Average customer rating
3.7
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
369
4 Stars
183
3 Stars
193
2 Stars
80
1 Star
93
70%of customers recommend this product.
(
508 out of
728)
Customer Reviews for Wyze - Battery Cam Pro 2k HDR Wireless Outdoor/Indoor Security Camera with Motion Detection and Two-Way Audio - Black
Posted by: Jason
from Houston, Mo
Verified Purchase:Yes
Cam works great! Battery lasts a while even though i had to go in and change settings. Stock settings only capture 12 second videos which isn't enough to justify having it. You can go in and change the setting which uses more battery but I would rather have Security over battery length. All In all this camera is fantastic with great battery life and great views. Spotlight works amazing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rick
from Michigan
Verified Purchase:Yes
Very satisfied with this camera,super easy to setup
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Denison, Texas
Verified Purchase:Yes
This cam does a fantastic job of covering the area around my front door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rick
from Cincinnati, ohio
Verified Purchase:Yes
So far this has been a great camera. I'm still trying to figure out how long the battery last. I am at 41% left of the battery and I installed it about 3 weeks ago. But I did play with the light on the camera a little bit.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David
from Lafayette, La
Verified Purchase:Yes
Picture quality is great WHEN it connects. I tried the camera next to the router and still had the same delayed connection, IF it connects.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, May 4, 2025
Hello, we are sorry to hear your Wyze Battery Cam Pro is having some trouble connecting and would like to help. As a first step, please ensure that your Wyze app is fully up to date, along with your camera’s firmware. If everything is fully up to date, please take a look at this troubleshooting article for further tips:
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, don't hesitate to get in touch with our Wizards team (https://support.wyze.com/) so we may help. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/17503385098139
If you are still experiencing any issues, don't hesitate to get in touch with our Wizards team (https://support.wyze.com/) so we may help. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Steve
from Upstate NY
Verified Purchase:Yes
Works great, and the solar panel is a must-have! Works as described.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Clinton Iowa
Verified Purchase:Yes
It’s a good quality camera. Easy enough to set up. The only thing I would say is it can get a touch glitchy and the battery pack takes several hours to charge. However I also got the solar panel set up for this as well and they work great together so far.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Security Camera User
Verified Purchase:Yes
Picture is great and easy to install. However, the battery life is very short.
I would recommend this to a friend!
Written by a customer while visiting wyze.com