Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Average customer rating
4.4 out of 5
4.4
(368 Reviews)
Open Ratings Snapshot
Rating breakdown 368 reviews
5 Stars
228
4 Stars
73
3 Stars
51
2 Stars
8
1 Star
8
92%of customers recommend this product. 
(
272 out of 295
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Customer Rating
5 out of 5
5
Better than expected.
on June 27, 2023
Posted by: Ted
from PA
Verified Purchase:Yes
The camera Def has a very wide angle of view which gets the entire back yard. The light is very very bright and anywhere ypu point the lights also had IR at night without the light on which lights up the whole yard in pitch dark. The only downside is the "Ambient light" is still very bright even on setting 1. But 100 is like construction zone bright! Audio is clear, sensor works well, detection zones are good once set up. I could go on and on about it. Wyze had 1 day of downtime on thier end since I've purchased this approx 2 weeks ago.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Close but not great with SD card
on June 27, 2023
Posted by: Mike B
from Charlotte, NC
Verified Purchase:Yes
I had high hopes for the camera system, but it's just ok. The PIR sensor in the old non-Pro model seemed to work better wrt noisy notifications. I'm using an SD card without CamPlus, and the claim that it has on board people and vehicle id is just not working well. Loads of motion notifications that cannot seem to be stopped in the app, even with sensitivity turned way down. The physical wide fov camera is nice.
I also don't understand why it still has 5 min cool down for events when using continuous SD recording. That's why I bought it -- for the non-subscription ability to only notify on smart events from the new onboard classification. I don't know why there's always so many rough edges.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 28, 2023
Hello there, we are very sorry to hear your Wyze Cam Floodlight Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Not what I had hoped it would be...
on June 28, 2023
Posted by: Mike E.
from TN
Verified Purchase:Yes
I bought two Floodlight Pros and installed one. It would not stream video at all if you just wanted to watch what was going on. It would alert and tell you that motion was detected and send you that video, but no live streaming. Router was literally about 15 feet from the light fixture too. Also, the led lights themselves are not very bright compared to what I was replacing which was a regular flood fixture with two Sylvania Night Chaser LED flood bulbs (which are awesome). What would be great is if Wyze would sell a fixture with the integrated camera with just regular screw in bulb holders so that you can install your own bulbs. Also, the new fish eye 180 degree viewing area does cover more area, it is just hard to look at. I would prefer more cameras with a normal view than one camera with a view that looks like youre looking through a peep hole. I returned my product and will continue my search for the perfect flood light/camera device. If these issues dont bother you, you may love the device. I have about 8 Wyze cameras, some smart bulbs, and smart plugs. So, I like Wyze. But this product just didnt fulfill my expectations.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 28, 2023
Hello there, we are very sorry to hear your Wyze Cam Floodlight Pro is running into some trouble, and would like to look into this further.

If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Not Quite There
on June 28, 2023
Posted by: Jeff
from Chicago
Verified Purchase:Yes
The motion detection sets floodlight off even when person not in vicinity. It is set up correctly. This is not what I thought I was buying.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Good value
on June 29, 2023
Posted by: LukeH
Verified Purchase:Yes
I love the quality and video quality. I feel as though the motion detection is not as good on this one as the previous model. Wish I could put it undery wyze cam lite subscription but I cannot
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Less reliable than non pro
on June 29, 2023
Posted by: Jason
from 23696
Verified Purchase:Yes
Very unstable connectivity. It took a herculean effort to get it connected to begin with. No issues with the non pro it replaced, this one way more unstable in terms of connectivity. Haven't had a chance to troubleshoot yet.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 29, 2023
Hello there, we are sorry to hear your Wyze Cam Floodlight Pro may be running into some connectivity trouble and would like to help. We would recommend taking a look at this article for further information:

https://support.wyze.com/hc/en-us/articles/15862553747611


If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Resolution is decent, no timelapse functionality
on June 29, 2023
Posted by: Mike S.
from Washington State
Verified Purchase:Yes
The light itself is pretty bright, and the viewing angle is good, but the resolution isn’t the greatest, but there’s no timelapse capability like there is on every other Wyze camera, and even the original floodlight camera. Is this actually an upgrade? Time will tell. I love Wyze products for the most part, but I’m not certain I’d buy this particular device again.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Nice
on June 29, 2023
Posted by: NA
Verified Purchase:Yes
Nice clarity, and no false alarms triggering, solid
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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