Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Average customer rating
4.4
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
228
4 Stars
73
3 Stars
51
2 Stars
8
1 Star
8
92%of customers recommend this product.
(
272 out of
295)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Posted by: Lightguy245
from SW Michigan
Verified Purchase:Yes
180 degrees Camera is great but because the floodlight is triggered by the camera and not a PIR detector it has lots of false turn on. Especially at night if there are lots of bugs attracted to the light. You can reduce it by turning the detection sensitivity down but then it also doesn’t trigger when people are detected.
Written by a customer while visiting wyze.com
Posted by: Barbara
from South FL
Verified Purchase:Yes
So far I've been impressed with the quality of the Floodlight Pro and its features... but it's important to note, if you're installing this on a building with concrete / stucco walls, you are likely going to have to upgrade your router. I had a fairly new router in middle of home and the cam would not connect because of weak signal. I purchased the Google Mesh Router (AC1200), its basically 3 routers and placed one by the window on side of house with Floodlight Pro and the connection is excellent.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Cubbie
from oklahoma city, ok
Verified Purchase:Yes
Stopped working after 2 weeks!!! The Floodlight Pro was installed correctly, including caulking it. It is installed under the awning of the roof; so it is not in direct weather when it rains, etc. Now the lights only come on for a second when adjusting the ambient brightness and go off again. Ironically, I got an email asking me to review the floodlight right after it stopped working. Otherwise I probably would have given it 4 stars because I would have suggested that Wyze had included the USB port for an additional camera, like with the standard floodlight. By the way, I also have a standard floodlight in my back yard that gets more direct weather and it and the additional cam are working fine. I also would have suggested adding a zoom feature to the camera as it has an extremely wide view that is great but I don't need as much of it. Also, the bottom of the view,, which cannot be raised more, shows part of the roof of my bay window and the cam seems to focus more on that because my driveway, that should be the focus of the cam, is seriously darker than it should be. I will submit 2 photos. One shows what the cam was focusing on when it worked and one that shows the present with only light from my porch.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 12, 2023
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/15863149661083
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/15863149661083
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3
Good but its not 2k quality in all of the image
on July 14, 2023
Posted by: JPNES
from Los angeles, CA
Verified Purchase:Yes
Light is strong, clear image, but anything farther than 40 feet looks distorted and zooming in looks horrible. That 2k quality goes out the window beyond the 30-40 feet. I have to move the camera and aim it to the street just to get a better image, but at the cost of losing the view of the driveway. Not a good sacrifice. At night even with the ambient light on, the night vision in color is not good, very dark and again because the center of the camera is the driveway, the street has bad visibility. I would have to move the camera up and get the street in the middle of the screen to get a clearer image and of couse at the sacrifice of the driveway getting cut off. What's the point of having a 180 degree view if the quality of 2k drops to 480p in the outer parts of the image? Only perk is that i can at least see that something happen, lol but the color night vision goes out the window, or during the day the quality of the image when zoomed gets very distorted.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: rockguy
from California
Verified Purchase:Yes
Greatly Improved, but some room for more improvement still. Camera is better, field of view is way better. Floodlight is definitely brighter. But voice warning that you're being recorded needs to have options...say it 2-3 times and then shut up! Love the option to scare of robbers (we've had two instances) but if you're out doing yard work it's super annoying. Also...alerts go off every 10-20 seconds if someone is standing in front of it...maybe notify me once not constantly (again yardwork or similar).
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Russell
Verified Purchase:Yes
The field of view on the camera, and the night vision are very impressive. I was expecting better quality looking at details of the image. The motion sensor, which is supposed to be so much better, isn’t. It kept triggering motion during the rain and pointing out the grill that was stationary.
Written by a customer while visiting wyze.com
Posted by: GC
from So Cal
Verified Purchase:Yes
This is a great camera. Visibility is great. I have it on the front of my house and can see everything up and down the street. So far so good. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WyzeInstaller
Verified Purchase:Yes
Pretty limited use unless you're willing to pay for the cam plus subscription service. Forcing me to pay for a subscription to remove the 5 minute cool down on a camera permanently wired into a constant power source pretty much defines where wyze seems to be heading. I miss the old wyze that allowed those who wanted to keep things local to not be limited rather than requiring the cloud, which I personally don't need.
Written by a customer while visiting wyze.com