Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Average customer rating
4.4
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
247
4 Stars
76
3 Stars
53
2 Stars
10
1 Star
10
92%of customers recommend this product.
(
293 out of
318)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Posted by: Cubbie
from oklahoma city, ok
Verified Purchase:Yes
Stopped working after 2 weeks!!! The Floodlight Pro was installed correctly, including caulking it. It is installed under the awning of the roof; so it is not in direct weather when it rains, etc. Now the lights only come on for a second when adjusting the ambient brightness and go off again. Ironically, I got an email asking me to review the floodlight right after it stopped working. Otherwise I probably would have given it 4 stars because I would have suggested that Wyze had included the USB port for an additional camera, like with the standard floodlight. By the way, I also have a standard floodlight in my back yard that gets more direct weather and it and the additional cam are working fine. I also would have suggested adding a zoom feature to the camera as it has an extremely wide view that is great but I don't need as much of it. Also, the bottom of the view,, which cannot be raised more, shows part of the roof of my bay window and the cam seems to focus more on that because my driveway, that should be the focus of the cam, is seriously darker than it should be. I will submit 2 photos. One shows what the cam was focusing on when it worked and one that shows the present with only light from my porch.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 12, 2023
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/15863149661083
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/15863149661083
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: VShagios
from Kansas City, MO
Verified Purchase:Yes
I love the 180deg view and the lights are bright. I also like the voice announcement, your being recorded.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: PDX Guy
from Portland Oregon
Verified Purchase:Yes
Easy to install and use. I like all the features. Exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mmstompin
Verified Purchase:Yes
So far this has worked great. There are a few bugs in the AI (believes my cat is a person), but otherwise I like the quality of the unit.
Written by a customer while visiting wyze.com
Posted by: Don H
from West Seneca NY
Verified Purchase:Yes
Easy to install and easy to program 180° view that the camera provides shows my entire patio And all of my back you can turn off the remote light how you use the backyard it’s easy to program it easy to turn it back on it..
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MB Kues
from Florissant, MO
Verified Purchase:Yes
Everything works perfect except I can not view time lapse video on the micro sd card. When I go back let's say an hour it just shows the latest view. I have bought at least a dozen cameras over the years from you and never had this problem.
Written by a customer while visiting wyze.com
Posted by: Pat
from Bridgeville, DE
Verified Purchase:Yes
This is a great floodlight with camera that gives you a great view with quality audio.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: NittanyBrittany
from Philadelphia, PA
Verified Purchase:Yes
Awesome camera! Quality is great, easy to install and connect. The only bad part is that if you have the Home Monitoring service, you can't add the Cam Protect for your cameras on the same account. I had to remove all cameras off my device and then add them back onto my husband's device in order to add Cam Protect... and I still can't attach them to Cam Protect because they were under my account as Cam Plus originally. I have to wait until the Cam Plus trials on my account expires in order to attach the cameras to Cam Protect on my husband's account. It's a terrible work-around. I don't understand why you can't have Cam Protect AND Home Monitoring. Fail in that way. BUT this camera is spectacular, seriously.
I would recommend this to a friend!
Written by a customer while visiting wyze.com