Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Average customer rating
4.4
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
228
4 Stars
73
3 Stars
51
2 Stars
8
1 Star
8
92%of customers recommend this product.
(
272 out of
295)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - White
Posted by: A k
from Illinois
Verified Purchase:Yes
Has been very nice to have wide view of front and can see much clearer.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: btlg
from Los Angeles, California
Verified Purchase:Yes
It is a good item, but lacks pc inter-phase. It does require re installation and re boot of the software without any apparent reason.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Amit S
Verified Purchase:Yes
Would like the floodlight to turn on only when someone is standing in a very busy street which has all kinds of carmotion going on
Written by a customer while visiting wyze.com
Posted by: Loral
from townville sc
Verified Purchase:Yes
sometimes it doesn't turn off when I manually turn it off after I walk out and leave the area, it keeps coming on until I restart it. I turn it off it comes back on, I turn it off it comes back on. When I come out at night some times I see the lights like they are a dim red. especially if I have on the motion tag. Also think that the event picture should show if the light came on or it just detected something. Because not always does the light turn on and it will show an event for that time. If this isn't supposed to do any of this please tell me how to send it back and get another one.
I would recommend this to a friend!
Response from wyze.comBy WyzeCarmelita, September 4, 2024
Hi there, we are very sorry to hear your Wyze Cam Floodlight Pro is running into some trouble with the lights turning off. As a first step, please ensure that both the Wyze app and your floodlight are fully up to date with the firmware. After this, we would recommend taking a look at this guide for further troubleshooting assistance:
https://support.wyze.com/hc/en-us/articles/15863084993435
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/15863084993435
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: M Yoc
from St Louis, MO
Verified Purchase:Yes
Superior camera, easy to control, solid, great night detail, and predictable performance… Well worth the money, especially when compared to the competition.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bert
Verified Purchase:Yes
Works excellent , is clearer vision than the v2 , and has better perimeter adjustment
Written by a customer while visiting wyze.com
Posted by: Johann
from BC, Canads
Verified Purchase:Yes
I use two v4 pro to cover my front yard but since the switch with this badboy i get to use the V4 Pro somewhere else. Great coverage and quality too. Thanks Wyze for another great product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steve9083
Verified Purchase:Yes
Wyze has always been great for me. This camera has the nice 360 view,but I was disappointed in the Zoom feature want not a closeup zoom I was expecting. The new playback viewing app I don't like at all. The old simple version was easier and very simple.
I would recommend this to a friend!
Written by a customer while visiting wyze.com