Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,342 Reviews)
Rating breakdown 1,342 reviews
5 Stars
840
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
17
90%of customers recommend this product.
(
1,025 out of
1,140)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Anonymous
Verified Purchase:Yes
Easy to install; works as it should. Replaces key. If you prefer to keep old key consider alternative Wyze lock
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Champ
from Ca
Verified Purchase:Yes
Wyze bolt, has pros & cons. Biggest pros for Wyze bolt, easy install, fast locking/unlocking, & price point are the main pros. Cons, it's keyless, just incase the battery dies or the finger print reader doesn't read, a key option would be comforting. Wifi connectivity would be great to access the lock from anywhere.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Del
from Pittsburgh PA
Verified Purchase:Yes
Wyze has great products. Great quality. I have several different items from the watch , headphones , door locks , and definitely the cameras. You can not go wrong buying a Wyze product. The cost is the best part for such a great product . I tell people all the time about how great your stuff is and the quality behind each of your products. Can’t beat the value anywhere.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dan
Verified Purchase:Yes
Works great with code. Fingerprint reader is sometimes wonky.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David
from Orleans, Indiana
Verified Purchase:Yes
Awesome! Works great! I'm ordering another one for the back door as soon as I finish this review.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: sphinx
from Seattle
Verified Purchase:Yes
Fingerprint doesn’t work most of the time. Thankfully i didn’t use it for my main door or else i would be locked out of my house several times.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 22, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Meangene52
from Middlesex, NC
Verified Purchase:Yes
A great lock , this is my second one for another door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jess
from CA
Verified Purchase:Yes
Combo and fingerprint functions work great, BUT I’m unable to lock or unlock when I’m away from the house with my phone. That’s a pain. It also is inaccurate in reporting whether the lock is locked or unlocked on my phone. That’s also a pain.
I would recommend this to a friend!
Written by a customer while visiting wyze.com