Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,323 Reviews)
Rating breakdown 1,323 reviews
5 Stars
834
4 Stars
290
3 Stars
148
2 Stars
34
1 Star
17
90%of customers recommend this product.
(
1,016 out of
1,127)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Carnievegas
from Las Vegas, NV
Verified Purchase:Yes
I have 2 of these Wyze lock Bolts. They have been so helpful in many ways.
1. Locks itself after you set the time parameter (in case you forget to lock it).
2. I can let someone else in to walk the dogs, etc.
3. There are 3 options to open: finger print, enter code on the keypad, or someone can unlock from inside.
I have had only one issue and it was with installation (the wire was in the way of the dead bolt mechanism and it gets stuck. I can drill more room but it’s a fire rated door so I’d rather not compromise that integrity. The locks work well and you can program different fingerprints. Such a great price.
1. Locks itself after you set the time parameter (in case you forget to lock it).
2. I can let someone else in to walk the dogs, etc.
3. There are 3 options to open: finger print, enter code on the keypad, or someone can unlock from inside.
I have had only one issue and it was with installation (the wire was in the way of the dead bolt mechanism and it gets stuck. I can drill more room but it’s a fire rated door so I’d rather not compromise that integrity. The locks work well and you can program different fingerprints. Such a great price.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RT
from Salt Lake City, UT
Verified Purchase:Yes
I waited a long time to be able to setup a “connected” bolt that does not punch a hole in my wallet. Wyze was a “wyze” choice for sure like everything Wyze. Setup was a breeze, setting up rules to sync it with other devices works, and the device itself is rock solid. I get a lot of heat in the afternoons with a west facing house and that heats up the lock but the finger print reader makes it easy to not have to deal with the hot surface. Even the butttons are soft enough. If I need to ask for an improvement, I would say it would be good to be able to manage the lock via shortcuts or via a google or alexa integration.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Fan of Wyze
from Columbus, Georgia
Verified Purchase:Yes
Easy to install! Easy to set up! Especially if you watch the install videos that suggest some specific tool accessories that make it even easier and like a professional contractor did it!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Austin
Verified Purchase:Yes
Love the concept - which it worked a bit better. I'm kind of committed to the Wyze ecosystem so I went with this instead of a more expensive Lockly. I've found that I often can't connect with my phone, especially if I'm not home, and even though the finger print scanner worked fine when we installed and started using it, the kids mostly can't get in the house without using the code. I really wanted the fingerprint scan to work so people didn't/couldn't see what buttons are being pressed. We've set a different code for each kid so that'll help a bit. Love the concept, wish it worked a little better.
Written by a customer while visiting wyze.com
Posted by: Patrick
from Mesa, AZ
Verified Purchase:Yes
It was easy to install, great integrated installation video. Easy to configure access settings. It would be nice to be able to access it remotely via internet but it only has Bluetooth integration no WiFi. Still it is a great device.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dany
from NC
Verified Purchase:Yes
Good lock - this was my first thing.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: ButteMT
from Butte, MT
Verified Purchase:Yes
Very easy to install and looks good. I would have like a more durable interior cover, I’m a little worried that I will break one of the clips while changing the batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RL Johnson
from Northwest Georgia
Verified Purchase:Yes
This lock works well and was easily installed. If I could make one enhancement I would add an LED on the inside part of the lock to show when it is locked or not locked. This way it would be easy to tell down a hallway or across a room whether the lock is locked or not. I have other electronic locks with that feature. LED Red means locked... LED Green means unlocked.
I would recommend this to a friend!
Written by a customer while visiting wyze.com