Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,347 Reviews)
90%of customers recommend this product.
(
1,028 out of
1,144)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Customer Rating
1
Useless without WiFi.
on October 10, 2026
Posted by: Disappointed.
from NJ
Without WiFi it’s very limited, if not useless. You can’t manage or monitor the device while away from home. And it doesn’t integrate with Google Home.
I’ll be returning it.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, October 11, 2026
Hi there,
Thank you for your patience and for sharing your feedback. We understand your frustration with the Wyze Lock Bolt’s limited functionality when you’re away from home, especially since you’re looking for remote access, monitoring, and Google Home integration.
The Wyze Lock Bolt is a Bluetooth-only device, so you can manage it through the Wyze app when you’re within Bluetooth range. It doesn’t support remote access or Google Home integration.
If you’re looking for a Wyze lock with Wi-Fi connectivity, we recommend the Wyze Lock Bolt v2. It supports remote access through the Wyze app, along with Google Assistant integration, so you can manage your lock even when you’re away from home.
If you have further questions or need assistance, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help out. In the "How can we help?" section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Thank you for your feedback.
Thank you for your patience and for sharing your feedback. We understand your frustration with the Wyze Lock Bolt’s limited functionality when you’re away from home, especially since you’re looking for remote access, monitoring, and Google Home integration.
The Wyze Lock Bolt is a Bluetooth-only device, so you can manage it through the Wyze app when you’re within Bluetooth range. It doesn’t support remote access or Google Home integration.
If you’re looking for a Wyze lock with Wi-Fi connectivity, we recommend the Wyze Lock Bolt v2. It supports remote access through the Wyze app, along with Google Assistant integration, so you can manage your lock even when you’re away from home.
If you have further questions or need assistance, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help out. In the "How can we help?" section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Thank you for your feedback.
Written by a customer while visiting wyze.com
Posted by: CR
Verified Purchase:Yes
I wasn't aware that you needed to have the gateway in order for you to use all of the features.
Response from wyze.comBy Maribeth, Wyze, June 17, 2026
We appreciate your feedback on the Wyze Lock Bolt and understand your concerns. The lock is a Bluetooth device that doesn’t require a gateway for core functions like fingerprint access, keypad entry, and auto-lock. If you’re experiencing issues or need setup help, please contact our Wizards team: https://support.wyze.com/hc/en-us so we can assist you further.
Written by a customer while visiting wyze.com
Posted by: Paige
from Texas
Verified Purchase:Yes
Much better than the brand I was using. Locks easily.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JDB
from Atlanta GA
Verified Purchase:Yes
This door bolting system was easy to set up and works very well. It integrates with my other Wyze products and has been hassle-free- highly recommend
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Valerie
from Tooele, Utah
Verified Purchase:Yes
We installed this bolt lock very quickly. It makes it so much easier to go into the house from the inside garage door. I don't have to find my key. This is so convenient and very affordable. I love that I can unlock the door from my car. Then I can carry things in from the car and walking right in the door without having to stop and unlock it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason
from Houston, Texas
Verified Purchase:Yes
It doesn’t always read your fingerprint the first time.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, December 1, 2025
Hi there, we're sorry to hear that the fingerprint scan is not working properly with your Wyze Lock Bolt and we would like to help. We would recommend taking a look at this article:
https://support.wyze.com/hc/en-us/articles/5458134697755
If the issue continues, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458134697755
If the issue continues, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Jayson
from Conway sc
Verified Purchase:Yes
Only wish it came with door knobs or a purchase option to add a wyze smart door knob.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Colordao
Verified Purchase:Yes
This came on time. It is easy to install. Nice and sleek looking. I really like the fingerprint access. One touch and I'm in. I use it on my home. But it would be excellent for short term rentals. You can prgam all the codes and their duration from your phone. I've plenty of Wyze products. They never disappoint.
I would recommend this to a friend!
Written by a customer while visiting wyze.com