Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: John M
from TN
Verified Purchase:Yes
Easy install and use. Awesome video tutorials! Great user interface and options on when and how often to auto lock…a feature higher priced locks don’t have. Keep setting the bar!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Will1305
from Midland, MI
Verified Purchase:Yes
Well constructed lock bolt. Advertised functions all work well. Fingerprint unlocking is lightning fast.
The one thing I wish was available was a scheduled daily lock time. One of the reasons we use electronic locks is to not have to worry about locking doors manually at night.
The one thing I wish was available was a scheduled daily lock time. One of the reasons we use electronic locks is to not have to worry about locking doors manually at night.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Aaron
from Romeoville IL
Verified Purchase:Yes
Great Lock with great features, easy to install and operate.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DeAndre Hodo
from Gurnee, IL
Verified Purchase:Yes
This bolt looks great and the finger print reader is very convenient. But this product lacks the features of the Wyze Lock (Open door detection, take out the trash, etc.) so, for example, if you leave the door open the app can't detect this and will engage the lock (if that option is enabled). I am hoping that the features from the Wyze Lock will be added. Overall I feel like I made a bad downgrade to get a better aesthetic look at my front door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason R.
from Hinesville, GA
Verified Purchase:Yes
The set up of this lock was quick and easy. I have had no issues and I love the convenience of the fingerprint scanner. All of the options make this lock a 10/10.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dany
from NC
Verified Purchase:Yes
Good lock - this was my first thing.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Robin
from Florida
Verified Purchase:Yes
I purchased hoping the hub via google home would unlock the door. Turns out it’s not available to do that yet
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Charm-Lite
Verified Purchase:Yes
Simple Numerical code? Of course, they all do that for the same price. My fingerprint! A cell phone app! We are in the future and Wyze has the answers.
Written by a customer while visiting wyze.com