Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4 out of 5
4.4
(1,347 Reviews)
Open Ratings Snapshot
Rating breakdown 1,347 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
19
90%of customers recommend this product. 
(
1,028 out of 1,144
)
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Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Customer Rating
5 out of 5
5
Awesome replacement for August
on September 4, 2022
Posted by: C
from Denver, CO
I had August locks at my rentals. They were a pain. They kept going off line and were difficult to update the code from a distance. When the keyboard at one broke for the 3rd time this lock bolt was available. I love the Wyze systems (early adopter) so I grabbed one. And I love it! My tenants love it! Its so much easier! It doesn't need a 'bridge' to connect. It doesn't need a separate keypad to break. It is easier to update and looks great!
In fact, I'm buying 2 more and will continue to purchase to replace all the other so-called smart locks I have.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Get one for all external doors. It's that's good.
on September 3, 2022
Posted by: BG
from Northern CA
Verified Purchase:Yes
What I love about it...Simple to install. Simple to program. So simple to use.
Knowing that your door will lock after a 'programmable' delay if/when if you forget to lock it.
But my favorite thing is the thumb-print reader. It's just really quick and convenient.
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Issues with fingerprint sensor
on September 3, 2022
Posted by: John Doe
Verified Purchase:Yes
The finger print sensor is unreliable and after 5 attempts it goes in a loop and no way to get in unless you connect the phone
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeFrancis, September 3, 2022
Hello! Have you reached out to our Wizards team (https://support.wyze.com/) so we could discuss your concerns? If not, could you please send us a message so we can better understand what your concerns are and try to help.
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Decent for the price
on September 2, 2022
Posted by: BG
from North Carolina
Verified Purchase:Yes
I wish it were wifi but my biggest gripe was the fingerprint sensor. It works about half the time. Decent for the price
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great security lock that is easy to install.
on September 1, 2022
Posted by: Brian
Verified Purchase:Yes
Needed to install a secure and auditable access system for a room. This was a great option - very easy to install and works great. Since it it Bluetooth only, You can’t setup a routine with just the lock so I added a door open/close alarm sensor and trigger routines using that. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Love it
on September 1, 2022
Posted by: Chris
from Eureka,Tx
Verified Purchase:Yes
This was so easy to install, I could have don't it without the instructions. But I didn't LOL Love how I can unlock when I get into my wifi range. I know people are complaining about that, but it does not bother me.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Looks good
on September 1, 2022
Posted by: Marty
from NM
Verified Purchase:Yes
I can only report that it looked nice and sturdy but it would not fit my door. My door has a 1 piece trim that is 3/8" thick on both sides. Making the lock too short.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great product to help with security
on September 1, 2022
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Helps make sure the Air B&B is accesable but also secure. I so appreciate that it automatically locks!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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