Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
840
4 Stars
296
3 Stars
151
2 Stars
37
1 Star
17
90%of customers recommend this product.
(
1,025 out of
1,139)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Anaheim resident
from Anaheim CA
Verified Purchase:Yes
It was easy to install and works as promised, I'm happy with my lock bolt.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ty
Verified Purchase:Yes
Very easy to setup/install and use in the Wyze app
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bob C
from Texas
Verified Purchase:Yes
Great product! Easy to install and setup. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Joe
from Spring Hill, Florida
Verified Purchase:Yes
Excellent lock I have had others but this wyze lock bolt is bay far the best fingerprint setup and operation is perfect!! Self lock is excellent would be nice if the app automatically updated without refreshing.
Written by a customer while visiting wyze.com
Posted by: James
from Florida
Verified Purchase:Yes
Wish it had wifi connection lick the lock, I gotta wait to get close enough to connect to Bluetooth to see anything
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 13, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: djrae
from Columbia South Carolina
Verified Purchase:Yes
Would not connect. Sporadic control of the lock. A locked work fine when I was at the property but have not been able to control it away from the property
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: John
Verified Purchase:Yes
Easy installation and working like it should. Recommend to anyone looking for keyless entry.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JeyFL
from Jacksonville, Florida
Verified Purchase:Yes
This lock does not lock your door right away it’s minimum time to lock is 15 seconds you can adjust it to lock the door for more time, but I like the grey original lock the locked the door right away. Buyer beware but it’s pretty good with all the other features
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com