Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,318 Reviews)
Rating breakdown 1,318 reviews
5 Stars
831
4 Stars
289
3 Stars
148
2 Stars
34
1 Star
16
90%of customers recommend this product.
(
1,012 out of
1,122)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Perry Hall
from Biloxi, MS
Verified Purchase:Yes
Love it, works as advertised. Fingerprint reader works 90% of the time which is great. Unlocks VERY fast. No waiting. You finger is the key. I recommend learning in a few fingers.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nighthawk70
from Columbus, OH
Verified Purchase:Yes
The lock is super easy to install, and works great. I like how the keypad is easily concealable, and the fingerprint reader works 99.99% of the time perfectly. The .01% is definitely me. The lock motor while it's a little louder is much more powerful and faster which is fine by me as I can hear it through my door knowing it's locking or unlocking.
One feature I miss from their other product is the door open/ajar function. Missing this renders the auto-lock unusable for me. Please in v2 of this product, find a way to include the sensor to detect this.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Eddie D
from Virginia Beach, VA
Verified Purchase:Yes
Very easy to install when replacing an existing dead bolt. The item has more and better features than the ones sold at the local stores.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Phil
from galveston tx
Verified Purchase:Yes
Easy to use and install. I bought two, but when then temp nears 40 deg C one of the lock's won't accept fingerprints. Just beeps. Need to use phone to unlock then. Software might need update, I bought when released.
Written by a customer while visiting wyze.com
Posted by: Chris
from MN
Verified Purchase:Yes
I love this lock. It was easy to install and would have only taken 20 minutes, except that I had to increase the size of the existing hole. I've given trusted friends their 4-digit birthday as their personal code, so they won't forget it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Scott J.
from Alpine, Utah
Verified Purchase:Yes
It was super easy to install and it is easy to setup. My only problem is that the fingerprint id most of the time doesn’t work and I have to type in the code. It is the same for all of my users.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Drewski
from Brunswick, GA
Verified Purchase:Yes
The fingerprint doesn't always acknowledge mine correctly when trying to unlock the door. It may just need retraining a new fingerprint, though.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Browner
Verified Purchase:Yes
seems to be a great lock. you need to add additional features connect from anywhere.
Written by a customer while visiting wyze.com