Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,318 Reviews)
Rating breakdown 1,318 reviews
5 Stars
831
4 Stars
289
3 Stars
148
2 Stars
34
1 Star
16
90%of customers recommend this product.
(
1,012 out of
1,122)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: C
from Utah
Verified Purchase:Yes
Accuracy of print reader is bad. Rarely does my print work (multiple fingers set up).
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, July 5, 2022
Hi there! We are very sorry to hear your Wyze Lock Bolt is not unlocking with your fingerprint. As a first step we would recommend making sure there is no debris on the fingerprint sensor by gently wiping it with a cloth. For more in depth troubleshooting steps, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/5458134697755
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458134697755
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Pierre
Verified Purchase:Yes
i have many indoor and outdoor Wyse camera. They are all working fine without difficulties i i am very happy to continue using Wyse products. My Wyse lock Bolt is also very good for my family regarding home security. Thank you, Wyse,
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DRB
from North Myrtle Beach, SC
Verified Purchase:Yes
Love the product so far. How it stands up to the elements over time will be the determining factor for 5 stars. I have bout very expensive locks that didn’t hold up so well. These are very simple and easy to set up and quite more economical than most.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RAMETI
from Arizona
Verified Purchase:Yes
Really nice toy with fingerprint & key pad together and very convenient/friendly to access. I am not sure is it vulnerability to capture fingerprint and code from keypad by burglars/theft people. I feel challenges when battery dead and outside of home as it does not have option for manual key (I know it has emergency USB-C charging point).
I really like this smart Lock bolt and I have gifted this to my friend as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: xmishka
from San Francisco, CA
Verified Purchase:Yes
The lock was easy to install and setup. It is easy to use and makes it much easier than having to use a key. It is not pickable so that is a great plus!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Geoff Burnham
from Waterford, CT
Verified Purchase:Yes
I initially purchased one of these to replace a deadbolt lock for which I had lost the key. The installation went so quickly and it operated so flawlessly, I ordered 3 more to replace 3 other dead bolts on my property
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nik
from Apex, NC
Verified Purchase:Yes
Easy to install, once you have your finger print configured it works quickly and flawlessly. I feel safe and secure with this on my front door.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MRO
from Denton, Texas
Verified Purchase:Yes
Wyze Lock Bolt is true to product marketing and positive reviews. My expectations were high and I am completely satisfied. Wyze thought of everything and provide a great solution, at a fair affordable price - bravo!
I would recommend this to a friend!
Written by a customer while visiting wyze.com