Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: BISOY
from Texas
Verified Purchase:Yes
Very easy to install and works great but it has no WiFi. Hope this will be updated with WiFi soon.I had to buy another brand with WiFi.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Michelle
from Illinois
Verified Purchase:Yes
This is a really great lock. The instructions are easy to follow. The hardest part is removing the locks. I replaced three old locks with these. I love the easy access with a fingerprint and not having to worry about keys. Keep in mind that these are for only a certain side of the door. I have one of the three doors that opens the other way so I installed this upside down. It’s. It a big deal since it’s a door that’s rarely used but it did take me a minute to figure out what to do once I noticed that it won’t work going the other way. The only other downside is that two of the three I’ve had to re-pair with my phone. They would still operate but they wouldn’t connect with the phone. Not a huge deal. A minor annoyance is that not all the events are captured in the app. For example, I know I used the lock a few times this morning but the app doesn’t reflect those times in the history. I don’t know why that happens.
But the pros greatly outweighs the cons. So easy to install, so easy to use and the price is right. Love it!
But the pros greatly outweighs the cons. So easy to install, so easy to use and the price is right. Love it!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Travel Dr
from Las Vegas
Verified Purchase:Yes
This is a Bluetooth lock, You cannot open and close it if you are not within 16 feet. Didn’t realize that fact. Very disappointing. Plus the Bluetooth keeps dropping.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 1, 2025
Hi there! We’re sorry to hear about your experience with the Wyze Lock Bolt. We understand how frustrating it can be when expectations aren't met. Let us address your concerns:
Bluetooth Range: The Wyze Lock Bolt operates via Bluetooth, which typically has a range of about 16 feet. This design ensures secure and localized access to your lock. However, we understand that this limitation might not meet everyone's needs. If you're looking for remote access, our other smart lock options with Wi-Fi connectivity might be a better fit.
Bluetooth Connection Issues: If the Bluetooth connection keeps dropping, here are a few troubleshooting steps you can try:
Ensure your phone's Bluetooth is turned on and functioning properly.
Check for any obstructions or interference between your phone and the lock.
Make sure the Wyze app and firmware for the lock are updated to the latest version.
We truly value your feedback and would love to help improve your experience. If the issue persists, please don’t hesitate to reach out to our support team for further assistance.
Bluetooth Range: The Wyze Lock Bolt operates via Bluetooth, which typically has a range of about 16 feet. This design ensures secure and localized access to your lock. However, we understand that this limitation might not meet everyone's needs. If you're looking for remote access, our other smart lock options with Wi-Fi connectivity might be a better fit.
Bluetooth Connection Issues: If the Bluetooth connection keeps dropping, here are a few troubleshooting steps you can try:
Ensure your phone's Bluetooth is turned on and functioning properly.
Check for any obstructions or interference between your phone and the lock.
Make sure the Wyze app and firmware for the lock are updated to the latest version.
We truly value your feedback and would love to help improve your experience. If the issue persists, please don’t hesitate to reach out to our support team for further assistance.
Written by a customer while visiting wyze.com
Posted by: LT
Verified Purchase:Yes
Love the new Wyze Lock Bolt. When will we get a Wyze door handle to go with it?
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: VK90
from California
Verified Purchase:Yes
Awesome product. Easy to install and configure to your need. Only thing I wish If Wyze can come up with a cam integrated lock bolt with face recognition for safety purposes.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: tomdfw1
from Plano, TX
Verified Purchase:Yes
Fingerprint works almost instantaneously...so much better than the Kwikset I replaced it with...and it works with my iPhone app as well. (only BT). Very happy with device. Was super easy to install also!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike
from Oxnard, Ca
Verified Purchase:Yes
Easy to install and easy to set up. I have a Yale fro my front door and needed one for my side door. I wish I wouldn’t have spent the money oj the Yale door lock now!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: R. Spoon
from Western MI
Verified Purchase:Yes
Purchased two for the house from the app . Very easy to install & quick.
A friend recommended and Now have multiple cameras, door bells and locks.
A friend recommended and Now have multiple cameras, door bells and locks.
I would recommend this to a friend!
Written by a customer while visiting wyze.com