Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,318 Reviews)
Rating breakdown 1,318 reviews
5 Stars
831
4 Stars
289
3 Stars
148
2 Stars
34
1 Star
16
90%of customers recommend this product.
(
1,012 out of
1,122)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: B. A. D
from Pennsylvania
Verified Purchase:Yes
Works great good looking simple design I have it on my garage door so don't mind not having it hooked to internet
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Christopher Traylor
Verified Purchase:Yes
Great product after several other brand that were more expensive with no luck complete failures.
Written by a customer while visiting wyze.com
Posted by: Michelle
Verified Purchase:Yes
The fingerprint scanner won't work a lot of times and it would be nice to have the ability to see when away from home whether my door is locked or unlocked. I prefer to have the code and fingerprint versus my original key, so the other option Wyze offers doesn't meet my needs. Other than the fingerprint scanner needing work, it's a great product!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: DeAndre Hodo
Verified Purchase:Yes
This bolt looks great and the finger print reader is very convenient. But this product lacks the features of the Wyze Lock (Open door detection, take out the trash, etc.) so, for example, if you leave the door open the app can't detect this and will engage the lock (if that option is enabled). I am hoping that the features from the Wyze Lock will be added. Overall I feel like I made a bad downgrade to get a better aesthetic look at my front door.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, May 31, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Enrique
from Sunrise, FL
Verified Purchase:Yes
Great lock, response time is incredible, as soon as you put your thumb on the keypad it's opening, love it
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: billybob
Verified Purchase:Yes
This is a great smart lock for the price. We'll be replacing our more expensive smart lock with this one because it works so well. Love the fingerprint unlock and the ability to set auto-lock during specific times (like, at night). I wish it showed the lock status on the Wyze app home screen. It also takes a long time to connect in the app... if ever.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bgrios73
from San Antonio, Texas
Verified Purchase:Yes
Could be better, the numbers are wearing off and I just installed it less than a month ago. Over all it’s a solid unit, just need to start changing what numbers are being used on the key pad
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jojo
from Texas
Verified Purchase:Yes
I love the option of using a code, finger print, or app to unlock my door. The install was easy if you are changing out a previous lock. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com