Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4 out of 5
4.4
(1,346 Reviews)
Open Ratings Snapshot
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product. 
(
1,028 out of 1,143
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Customer Rating
5 out of 5
5
Great Tech
on September 21, 2025
Posted by: Jason H
from Tecumseh Mi
Verified Purchase:Yes
Great Tech, love the ability to lock/unlock with a code, fingerprint or through WiFi.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Flimsy screws broke during installation
on September 14, 2025
Posted by: SJessaS
from Kansas City, MO
Verified Purchase:Yes
Auto Unlock feature would be amazing. Unfortunately, I had to downgrade to these locks & I’m not thrilled.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
The not so perfect lock
on September 1, 2025
Posted by: DC
Verified Purchase:Yes
The lock is cool I like the look of it but there are two things that I can think of I don’t like. First of all you don’t receive any notifications that the has been locked or unlocked, also along with that if someone unlocked the door using their code you don’t know who did. I also hate that the lock doesn’t sense when the door is open or closed, so if the door is open it’s still going to lock I wish it could sense when the door is open like the old one
Response from wyze.comBy WyzeMaySeptember 3, 2025
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great new product!
on August 27, 2025
Posted by: G Mohon
from Tennessee
Verified Purchase:Yes
Easy to install and setup. I had an existing deadbolt.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Lacking true remote access.
on August 26, 2025
Posted by: Avesta
from Michigan
Verified Purchase:Yes
Nice. Wish it hade remote access when not on Bluetooth.
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Easy install to and add of temp codes for others
on August 24, 2025
Posted by: Misckh
from North Carolina
Verified Purchase:Yes
Easy to install and worked as expected on my app..
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Must have!
on August 24, 2025
Posted by: Flash
from Phoenix, Az
Verified Purchase:Yes
It’s a great product. Finger print works well. I love Wyze product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Life made Safer and Easier!
on August 14, 2025
Posted by: Anonymous
from Eugene, OR
Verified Purchase:Yes
We are a Wyze owning family from Lights, cameras, doorbell, scales and more. It wasn’t a hard decision to make when we decided to have deadbolts installed on our doors. Talk about making life more easy with Wyze Smart deadbolts: finger print touch for the entire family and codes only those close to us would know.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
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