Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,312 Reviews)
Rating breakdown 1,312 reviews
5 Stars
827
4 Stars
288
3 Stars
148
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
1,007 out of
1,116)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Dany
from NC
Verified Purchase:Yes
Good lock - this was my first thing.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
But, after few months of use I would say next:
1. If you have vet skin - forget use finger scan. So, no rain, no sweat after run, etc...
2. If you hope, you can operate your lock far from your door - forget about. App will consistently try to connect with lock, but sorry you are fail. You can't open the door for your grandma wich surprised and visiting you, but you not at home.
Bottom line:
Looks like huge open door for improvement. But carrently, I'm not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, August 1, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Akshay
from Denver co
Verified Purchase:Yes
Works great! Should come with a door open/close sensor so that it doesn't lock when the door's Ajar. Everything else work flawlessly
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ButteMT
from Butte, MT
Verified Purchase:Yes
Very easy to install and looks good. I would have like a more durable interior cover, I’m a little worried that I will break one of the clips while changing the batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
Simple lock with Fingerprint and random timed keyc
on January 25, 2023
Posted by: schumia
from Houston, TX
Verified Purchase:Yes
Have used for Wyze Lock for 3 weeks now, all is well, Installation was easy and operation is simple. Even thou there's no capability to connect to wifi and hence operate remotely, but my use case is just need to use fingerprint or code entry to unlock the door without a key. Also, i need the capability to generate a random door code that will time out in a certain duration. This lock satisfies my requirement and is the cheapest lock that can be bought at this price range.
So far happy with my purchase. Waiting to see what is the longevity of the battery life.
So far happy with my purchase. Waiting to see what is the longevity of the battery life.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JHall
from NE KS
Verified Purchase:Yes
20 minutes to replace existing bolt, 5 min to program all features. More features than any model twice the price. Hefty, solid lock
Written by a customer while visiting wyze.com
Posted by: Katie
from Yuma, AZ
Verified Purchase:Yes
Easy enough to install. The kids all thought it’s cool. We bought it for teenager to get in without having to lose a key, and for family to get in while we are out of town. Now I’ll know who’s coming in my house haha.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Keith
from Mission Viejo, California
Verified Purchase:Yes
Great item. Used for the entrance from my garage into the house. Easy open with finger print, when your hands are full.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Hugh M.
from Grover North Carolina
Verified Purchase:Yes
Lock works great, after I figured out out how to recalibrate it for a left hand door. Everything thing I looked at on Wyze didn't show that. That's the only reason for four stars.
I would recommend this to a friend!
Written by a customer while visiting wyze.com