Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,313 Reviews)
Rating breakdown 1,313 reviews
5 Stars
828
4 Stars
288
3 Stars
148
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
1,008 out of
1,117)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: JImmy
Verified Purchase:Yes
Everything about the lock is great. The only feature I wish it had was being able to lock and unlock from the app, while being further away than just what the Bluetooth allows. But the finger print feature is amazing. As well as the ease of installation.
Written by a customer while visiting wyze.com
Posted by: Mark C
from Atlanta, GA
Verified Purchase:Yes
not hard at all to install and works great. Wish the programming options for time were more expansive but i like how it's not connected to Wifi as that is a security risk in my opinion.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tyler C
from Colorado Springs
Verified Purchase:Yes
So full disclosure, I had really high expectations for this lock because I owned the original Wyze Lock. For the purposes of this review, that's what I am comparing this to. I feel when compared the original, there are essentially 3 things you're giving up simply for the fingerprint scanner.
First off, I love this new lock. I like that I can have multiple users' fingerprints added as we have family that come over often and giving them all keys kind of asks for them to be lost. They had codes before but now it's even easier. While we're on the topic of the fingerprint reader, its FAST. Faster than most phones which is nice for when you're out for a walk. It's gone from fiddling around for a key, to entering a code (original wyze lock), to just tapping my finger.
Overall, this lock is fantastic but there are 2 things missing, one of which almost feels like a deal breaker.
The original Wyze lock knew when it was open, so if we left the door open, we could set it up to make a racket if it's open longer than 30 minutes. Great for keeping everyone mindful of heating/cooling. This lock, despite being more expensive, does NOT know when it's open. This causes trouble with the auto lock and honestly makes me wonder why it's omitted because my assumption would be that they had a compass in the original and I know it would have added to the price, but I mean, I think that's a pretty important feature.
The other feature missing is more a function of the design and I get why they did this so all I'll say is that it does suck not having notifications from this thing. Like when someone unlocks the door or what have you. It's less of a big deal since we have the doorbell (also from wyze) but just thought I'd point it out.
The last thing is what I consider to be a bit of a deal breaker and the reason it's 3 stars and not 4. I utilize the "auto lock" feature because I'm forgetful and the people in my house are forgetful. We've had the original lock for about a year, and it ALWAYS locks and will ALWAYS alert us if there is a problem with it auto locking.
On this lock I have auto lock on from 8PM until 8AM, it's nice that you can schedule it but let me ask. What's the point of being able to schedule it, if it doesn't lock? It only seems to work if you open the door and close it between those times. If you go for a walk at 6 and don't lock the door when you get back, at 8 when the auto lock is supposed to be on it WILL NOT LOCK. This is a security product and if you set the expectation that your door will lock itself and will always be locked, then you need to make sure that you do it. It's a matter of safety more so than your other products.
I will finish this off by saying, I love Wyze (even though they wont get me in their beta despite owning almost their entire product lineup) but this one was kind of a bummer to me.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Jason
Verified Purchase:Yes
Great lock, but it REALLY needs a wifi connection instead of bluetooth so I can remotely unlock for people.
Written by a customer while visiting wyze.com
Customer Rating
5
The best investment for your safety! easy install
on May 16, 2022
Posted by: Tracy S
from chicago
Verified Purchase:Yes
love it especially the auto lock function is great
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: emoore88
from Wahoo, Nebraska
Verified Purchase:Yes
I love this lock bolt! The finger print feature is the best! I plan on updating our older Wyze lock to this new one with the keypad and fingerprint feature built in!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SB
from Maine
Verified Purchase:Yes
Easy installation and set up. Fingerprint reader is very responsive. Looks very nice as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Natasha
from Orlando, FL
Verified Purchase:Yes
I absolutely love the deadbolt lock! It was easy to install and setup! Love all the features from one time code to programming and allowing during certain times for guest entry. Amazing!
I would recommend this to a friend!
Written by a customer while visiting wyze.com