Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,313 Reviews)
Rating breakdown 1,313 reviews
5 Stars
828
4 Stars
288
3 Stars
148
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
1,008 out of
1,117)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Very sturdy and fast bolt. The biometrics are sometimes slow but works on 2nd or 4th attempt. Occasionally on 1st.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Wesley
from Wellington, FL
Verified Purchase:Yes
Easy to install and it works really well. Great for households with kids. Alexa recognizes the device but can’t control it. The automation needs a bit more work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SadSephiroth
from Ohio
Verified Purchase:Yes
Fingerprint sensor not as accurate as any of the phone sensors I have used. Other than that, great product. Install and setup much better than Yale with Nest locks.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Calel2131
from Wentzville, MO
Verified Purchase:Yes
Easy to setup. No issues so far. The fingerprint security feature is easy to use.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: TBA
Verified Purchase:Yes
Needed to update app then everything was seamless.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Brad
Verified Purchase:Yes
This lock is cleaner and better set up than the original lock but very disappointed that I have no control of the lock or can’t see it’s status if I am away from home.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kliff
from Michigan
Verified Purchase:Yes
Easy to install and setup. The fingerprint reader is a nice feature but seldom recognizes your finger correctly on the first attempt. Connection is Bluetooth only so forget about locking or unlocking when you're away from home. I setup the auto lock feature to 15 minutes which gives some peace of mind when you're not sure if you remembered to lock the door when you left home. Without WiFi communication, you really can't verify the lock status when away from home. The black finish is nice looking, classy.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jpulch
from Plover, WI
Verified Purchase:Yes
Overall a decent device. It unlocks quick via fingerprint, when it reads it... I'm going to clean the sensor area as it could be dirty but during setup I scanned 2 fingers and it took many attempts to unlock it after setup was complete. Sometimes I got locked out by too many bad scans and had to key in the code. It's new, there will be a bug here or there but overall I still like it because I can key in the code to get in so it still works. Minus'd a star due to the fingerprint reading after setup being a lil janky. Yes I did turn my finger in multiple directions and angles during setup lol
I would recommend this to a friend!
Written by a customer while visiting wyze.com