Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4 out of 5
4.4
(1,326 Reviews)
Open Ratings Snapshot
Rating breakdown 1,326 reviews
5 Stars
835
4 Stars
292
3 Stars
148
2 Stars
34
1 Star
17
90%of customers recommend this product. 
(
1,018 out of 1,129
)
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Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Customer Rating
3 out of 5
3
It’s a “Wow!”
on June 6, 2023
Posted by: Denise
from MAssachusetts
Verified Purchase:Yes
This was a “Wow!” I was mist impressed with the quality of the unit’s components, simplicity of installation, and ease of programming.
I set up three user codes but did not program the fingerprint. I guess I’m just not certain of the security of having my prints out.
I have four Wyze cameras, and am considering a flood light for my barn. Products are great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great dead bolt lock
on June 14, 2024
Posted by: Will F
from Billerica, Ma
Verified Purchase:Yes
I love the Wyze bolt lock as I do with every Wyze product I've purchased thus far. I like that it is Bluetooth connected and not WIFI. I do sometimes wish that it was able to connect to my Wyze doorbell to be able control away from home. Maybe this could be done via firmware update? Even though it doesn't have this feature it still deserves 5 stars.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Great upgrade but not perfect
on May 8, 2022
Posted by: Msp123
from Minneapolis
Verified Purchase:Yes
Fingerprint sensor is awesome. Bluetooth connectivity is not great and takes a while to connect, even when within range. But it's great to have when it works. I was hoping I could reliably check lock status of my doors at night without getting out of bed to check manually. Maybe it's interference from having 2 wyze bolt locks. Maybe it's too many smart home devices or maybe it's our old house with many walls. Auto lock programming is nice so I don't have to deal with annoying auto lock during day time hours. Would be nice if there was a continuous alarm to alert when lock is jammed so can correct problem (for those of us with imperfect doors).
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Good but needs better integration with Alexa
on May 15, 2022
Posted by: Wesley
from Wellington, FL
Verified Purchase:Yes
Easy to install and it works really well. Great for households with kids. Alexa recognizes the device but can’t control it. The automation needs a bit more work.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
no key back up
on May 15, 2022
Posted by: ryanobgyn
Verified Purchase:Yes
would like key back up when batteries run out. . Otherwise works well
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Auto Lock Feature is Buggy
on May 17, 2022
Posted by: Lowjumpingfrog
Verified Purchase:Yes
This product is well made and easy to install. It works well with the Wyze app and does just about everything that it advertises to do. The one feature that I found that does not work is the ability to auto lock the door after a period of it being unlocked. If you specify a time window for this feature not to be enable it fails to work. For example if you don't want the bolt to auto lock from 8am to 8pm and the door is unlock during this period it will not auto lock after 8pm. Too bad this was the feature I was most hoping for.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Love this lock!
on May 24, 2022
Posted by: Valentina
from Rockville, MD
Verified Purchase:Yes
At first I was a bit intimidated by it thinking that the installation was going to be complicated, but I was so wrong! The installation was super easy, I was able to do in about 15 minutes total. The lock is sturdy and has a beautiful modern look. We’re very happy with it! We love not having to worry about taking our keys out when we get home - our fingertip is all we need. We also have it autolock every 15 minutes which is great for our peace of mind. Not sure how long the battery lasts, it is still going with its original batteries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Auto lock feature leaves a little to be desired
on July 15, 2022
Posted by: Frequent User
from Missouri
Verified Purchase:Yes
It's pretty good for the price. The blue tooth is not strong enough to reach very far in the house. That is disappointing. The major flaw I have could probably be fixed with a software update. I have a schedule set for the auto lock to start at around 9pm and then turn off at 10pm. The problem is that at 9pm the auto lock does not start until you manually lock the door. The solution would be for the lock to auto lock at the scheduled time.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
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