Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Paige
from Texas
Verified Purchase:Yes
Much better than the brand I was using. Locks easily.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: CR
Verified Purchase:Yes
I wasn't aware that you needed to have the gateway in order for you to use all of the features.
Response from wyze.comBy Maribeth, Wyze, June 17, 2026
We appreciate your feedback on the Wyze Lock Bolt and understand your concerns. The lock is a Bluetooth device that doesn’t require a gateway for core functions like fingerprint access, keypad entry, and auto-lock. If you’re experiencing issues or need setup help, please contact our Wizards team: https://support.wyze.com/hc/en-us so we can assist you further.
Written by a customer while visiting wyze.com