Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
840
4 Stars
296
3 Stars
151
2 Stars
37
1 Star
17
90%of customers recommend this product.
(
1,025 out of
1,139)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: SJessaS
from Kansas City, MO
Verified Purchase:Yes
Auto Unlock feature would be amazing. Unfortunately, I had to downgrade to these locks & I’m not thrilled.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Jason H
from Tecumseh Mi
Verified Purchase:Yes
Great Tech, love the ability to lock/unlock with a code, fingerprint or through WiFi.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jefferson GA
from Jefferson, GA
Verified Purchase:Yes
Easy to install and just works. Watch youtube video first and install is simple.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jim
from Lexington, SC
Verified Purchase:Yes
Simple to install. Works as expected. Having remote locking access would be helpful
Written by a customer while visiting wyze.com
Posted by: Segundo
Verified Purchase:Yes
Installed 5 locks for interior doors. Hardware looks good except the striker bolt that has limited allowance to fit/match with corresponding door jamb plate that comes with it. It should perfectly align if not an auto-lock will not work. The biggest disappointment is the software interface with app. Bluetooth connection between the unit and phone has lag and record of history doesnt refreshed up intuitively/automatically.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
Will not stay connected to phone. Poor product.
on October 7, 2025
Posted by: Aye
from Salt Late City Utah
Verified Purchase:Yes
Very easy install. Easy to add to existing Wyze account. Cannot add passcode, only fingerprints. Will be returning it this cannot be resolved. Very disappointed.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, October 8, 2025
Hello and thank you for your valuable feedback! We are constantly striving to improve our products to better serve our users. We appreciate your suggestion and will be forwarding it to our team for future consideration. If you have any questions, concerns, or would like to discuss your feedback further, please don’t hesitate to reach out to our Wizards team (https://support.wyze.com/). Thank you, and have a wonderful day!\n
Written by a customer while visiting wyze.com
Posted by: FB
from Branson, MO
Verified Purchase:Yes
Fingerprint censor is very inconsistent. lock motor is loud. Feels and sounds kind of cheap. I It does okay, but I would not purchase this again if I could do it over again.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Word
Verified Purchase:Yes
The ease of installation, the price was right, connecting to WiFi simple, programming fingerprint easy, if I had two front doors I would have bought another one, built to last.
Written by a customer while visiting wyze.com