Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,312 Reviews)
Rating breakdown 1,312 reviews
5 Stars
827
4 Stars
288
3 Stars
148
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
1,007 out of
1,116)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: SJ Eagles
from NJ
Verified Purchase:Yes
Bought with a V2 Doorbell as a combo deal. Thought it would work together since they were sold with each other. This door lock is nice but really lacks in the tech department and is not upgradable to get wifi features. Fingerprint doesn't work all the time, and can be frustrating to use. I would not buy this again. I didnt go with the Wyze Lock because the keypad has been out of stock forever
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Bobby
from Albany, NY
Verified Purchase:Yes
Works great so far. Love the fingerprint and ability to reset codes as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
finger print does not always work on first attempt
on April 10, 2025
Posted by: armandito
from Toronto
Verified Purchase:Yes
ok lock for price, no remote operation, no wifi connection, you will need to be in proximity to operate
Written by a customer while visiting wyze.com
Posted by: E
from Texas
Verified Purchase:Yes
Like not having to have a key, everyone has their own private code
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jean
from Illinois
Verified Purchase:Yes
This was incredibly easy to install, fit into the old lock area and easy to program.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rick
Verified Purchase:Yes
Thought this was a smartlock. The sales page made it look like it was. I only realized it wasn't when I wasn't home and tried to unlock it. This device ONLY connect via Wi-Fi
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, April 23, 2025
Hi there, and thanks for sharing your thoughts with us! We're always working on ways to enhance our products for everyday use, and your suggestion is appreciated. We’ll be sending this to our team for future evaluation. If you have any questions or need further assistance, feel free to reach out to our Wizards team (https://support.wyze.com/). Have a great day!
Written by a customer while visiting wyze.com
Posted by: cxmartza
from New Hampshire
Verified Purchase:Yes
Easy to install and initialize. Have had no issues with setting passcodes, scanning fingerprints, or accessing our property. The only downside is I find the BT technology as well as accessing information on the app limiting.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RR
from Maryland
Verified Purchase:Yes
I love the Wyze products. This is the best electronic lock that I have found in the market for the price. Very well built and does not have cheap parts. This is my third deadbolt, my first one is 3 year old and working flawless. My brother just bought one for his house too.
I would recommend this to a friend!
Written by a customer while visiting wyze.com