Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
840
4 Stars
296
3 Stars
151
2 Stars
37
1 Star
17
90%of customers recommend this product.
(
1,025 out of
1,139)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Dirk
from Baltimore, MD
Verified Purchase:Yes
The lock works well. I like being able to open the lock remotely, though that requires you to have an expensive doorbell pro. It's no clear if the (also expensive) doorbell duo will also allow this feature. I work from far away, so I like to keep track of things remotely. Because it works by Bluetooth (I think), the app doesn't know whether the lock is locked or unlocked unless you're within the small Bluetooth range. Having a temporary code is awesome, but it's an 8-digit code and therefore easy to enter incorrectly and there's a delay between entering and having the door bolt unlock, plus the bolt can easily get hung up unless it's perfectly set in the door. For these reasons sometimes it doesn't work to allow access. The lock/doorbell combination circumvents this problem by allowing you to open the door from the app, but you have to be immediately available for that.
Giving people that you know their own access is also a great feature. Once the code is entered, it's no longer accessible, so if your person who has their own code forgets it, you would have to delete their code and make a new profile for them. None of this is difficult to do, but takes a small amount of time.
I'm often away from home and this is certainly one of the best ways to lock up for people like me who need to often give people access while I'm away. I use Wyze cameras and other products to allow me to keep an eye on things while I'm gone and I'm quite pleased overall. I appreciate the people who engineer this useful products.
I've used the remote features a fair amount and the battery seems to last at least 6 months for me. A side note is that rechargeable batteries generally have not been reliable for me in this or other devices.
It's a very good lock with unique features. The security features such as not being connected to Wi-Fi and codes are great, but also can be a mild hinderence. The flaws are not significant enough for me to give this product other than 5 stars. I like the lock enough despite any flaws that I bought a second one.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Steph
from Virginia
Verified Purchase:Yes
I love this so much it’s so easy to set up and use makes it a lot nicer to get in the house no more juggling keys around! I will be ordering another one for the back door also
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Roger
from Michigan
Verified Purchase:Yes
Works as described. Another great product from WYZE.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Starscreamer
from Weslaco, Texas
Verified Purchase:Yes
Easy to use assemble and install. Works like magic, kids love it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ronnie P
from Corapeake, NC
Verified Purchase:Yes
This is my second Wyze lock and I love it. It activates so much faster than other brands. My only complaint is the fingerprint reader does not / is not able to read my fingerprints that are stored.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bobby
from Albany, NY
Verified Purchase:Yes
Works great so far. Love the fingerprint and ability to reset codes as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
finger print does not always work on first attempt
on April 10, 2025
Posted by: armandito
from Toronto
Verified Purchase:Yes
ok lock for price, no remote operation, no wifi connection, you will need to be in proximity to operate
Written by a customer while visiting wyze.com
Posted by: E
from Texas
Verified Purchase:Yes
Like not having to have a key, everyone has their own private code
I would recommend this to a friend!
Written by a customer while visiting wyze.com