Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
840
4 Stars
296
3 Stars
151
2 Stars
37
1 Star
17
90%of customers recommend this product.
(
1,025 out of
1,139)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Randy
from Airzona
Verified Purchase:Yes
I like the lock ovsr all the only things i dont like is the fact that its not on my wifi where i could unlock it from anywhere and i kind of wish it had a key to use if something went worng with it
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nstpaul55038
from Lino Lakes, Minnesota
Verified Purchase:Yes
What a fantastic addition to my Wyze system. I love that I don't have any keys to give out and people who don't have a key are given a key code. Love that I know who exactly locks and unlocks the door. It is worth every penny.... One downfall, no WiFi.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Al
from North Vancouver British Columbia.
Verified Purchase:Yes
Its a beautiful lock but I don't like as the finger print does not work all the time and also there is no keys just incase the battery dies
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: wergood42
Verified Purchase:Yes
Installation was easy to follow. Having trouble getting more than one thumb print or code input.
Written by a customer while visiting wyze.com
Posted by: Srettel
from Mid-Michigan
Verified Purchase:Yes
So far, no complaints.It installs very similarly to a normal deadbolt. The only issue with the fingerprint reader that I have come across so far is when it's wet and that's normal. Just wipe it off
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark P
from Ca
Verified Purchase:Yes
Never stays connected. 25' and three walls from the router and 7 times out of 10 all I ever get is a spinning "connecting" wheel on the app. Useless. Most disappointing Wyze product I've ever bought.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, December 9, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Harmonyvt
from Vermont
Verified Purchase:Yes
Nice looking works well but fingerprints worked once redid fingerprints and same thing happened. Set a 4 digit code up as you’ll need to use code to enter. It is cold outside, I live in Vermont and that could be a factor so until the warmer weather comes I’ll be using the code. Also found app site not totally user friendly. Once you’ve navigated the app you can set temporary codes for others to enter or for specific days of the week and times.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: jeffs
from Brownsboro, Alabama
Verified Purchase:Yes
I have two Wyze Lock Bolts in my house, along with a household full of Wyze products. I am very pleased with the dead bolt in regards to functionality, ease of installation, and easy use. Thanks!
I would recommend this to a friend!
Written by a customer while visiting wyze.com