Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,312 Reviews)
Rating breakdown 1,312 reviews
5 Stars
827
4 Stars
288
3 Stars
148
2 Stars
34
1 Star
15
90%of customers recommend this product.
(
1,007 out of
1,116)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Mark P
from Ca
Verified Purchase:Yes
Never stays connected. 25' and three walls from the router and 7 times out of 10 all I ever get is a spinning "connecting" wheel on the app. Useless. Most disappointing Wyze product I've ever bought.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, December 9, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Harmonyvt
from Vermont
Verified Purchase:Yes
Nice looking works well but fingerprints worked once redid fingerprints and same thing happened. Set a 4 digit code up as you’ll need to use code to enter. It is cold outside, I live in Vermont and that could be a factor so until the warmer weather comes I’ll be using the code. Also found app site not totally user friendly. Once you’ve navigated the app you can set temporary codes for others to enter or for specific days of the week and times.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: jeffs
from Brownsboro, Alabama
Verified Purchase:Yes
I have two Wyze Lock Bolts in my house, along with a household full of Wyze products. I am very pleased with the dead bolt in regards to functionality, ease of installation, and easy use. Thanks!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John Q Public
Verified Purchase:Yes
Works great, every time. Easy to install, and seems to be very solid.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ryan
from Vermont
Verified Purchase:Yes
I've gone through 3 different auto door locks that would not work with my door. This one took about 5 minutes to install and works perfectly!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jack B
from Friendswood, TX
Verified Purchase:Yes
The Wyze Lock Bolt was very easy to install. Even though it was meant as a replacement, I was installing it as a new lock. So, I had to cut the holes. But that went very well, too. All of the initial set up for coding and fingerprint was easy. It is operating just fine.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Brandon
from Indianapolis, Indiana
Verified Purchase:Yes
I love how easy it is to install and setup. It literally only took a few minutes to remove my old lock and install my new Wyze door lock. Setup was also a breeze. The only draw back is it’s not able to be remote accessed, I have to be near it with Bluetooth in order to operate remotely.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jon.
from PA
Verified Purchase:Yes
Easy to install and setup. I had no issues even though our house is over 100 years old. I was expecting two of the locks not to fit but all three did. Everyone is thrilled not to need a key now!
I would recommend this to a friend!
Written by a customer while visiting wyze.com