Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,327 Reviews)
Rating breakdown 1,327 reviews
5 Stars
836
4 Stars
292
3 Stars
148
2 Stars
34
1 Star
17
90%of customers recommend this product.
(
1,018 out of
1,129)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: austinpow16
from Wichita, KS
Verified Purchase:Yes
Works as described! Was a fairly easy install. Easy to setup in the Wyze app. I can manually lock the door or use the app to lock it, I can set codes or fingerprints for myself or family members or guests. The only improvement I would like to see is unlocking it remotely. Other than that... a wonderful product! I now use a variety of Wyze products and will continue to use them. I have 2 cameras I use outside, a garage door opener, the deadbolt, and a Wyze scale X. Keep putting out great products that are affordable Wyze!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Teoo
from Newark, NJ
Verified Purchase:Yes
I purchased this as I kept forgetting my keys, and let me tell you it was a great idea. I was very satisfied on the ease of being able to install it to my existing door holes and after the hardware installation it was very simple to follow the promts on the WYZE app to install the software. I am very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Brent addelia
from Mt clemens Michigan
Verified Purchase:Yes
Great lock..easy enough to Install even for me..love wyze stuff..
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: David G
from San Diego
Verified Purchase:Yes
The lock bolt is an attractive and smooth operating lock. It is relatively easy to install, but may require the outside opening to be enlarged as the stand lock opening is smaller. I recommend that the strike plate be reinforced with longer screws or even better a heavy duty strike box/metal dust box as there are some reviews that show this security area needs to be improved
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: O
from Houston TX
Verified Purchase:Yes
Can not access my Lock while away from home ¡!!!!!!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Easy to install great item kid friendly read fingerprints great as well love this item for the price
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Hector Lopez
from Sanford FL
Verified Purchase:Yes
Installation was a breeze and works great. I got 2 one for front and back doors. The only thing that would make this better would be the ability to see them both together and lock together instead of individually takes longer to connect to each one.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason
from Usa
Verified Purchase:Yes
Not as good as the standard wyze lock. Does not know when door is open and auto locks when open so when door is shut the lock slams against the trim
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, February 19, 2024
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com