Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: B.Woodward
from Grants pass or.
Verified Purchase:Yes
Works as it is supposed to .. made life living in a multi tenement house much easier and secure ! Price is great too .
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Andrea M.
from Denver, CO
Verified Purchase:Yes
It works great when it does. The housing feels like cheap plastic and not very sturdy. One lock is positioned maybe three feet from the router, and we still have connection issues. The other can't connect via the app nearly at all.
Written by a customer while visiting wyze.com
Posted by: Rick J
from New Orleans
Verified Purchase:Yes
This is the second Wyze lock bolt I have purchased, that should tell you what I think of this product. It works as advertised, the ability to control the lock from the app is wonderful, and the installation was very easy. The first was installed on a brand new and was done by the installer, the second was on an existing door and I did the installation, anyone with basic DYI skills can put the lock in and program it.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Alvin J.
from Westchester NY
Verified Purchase:Yes
So simple and easy. Takes about 10 minutes to install and set up.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WTSEuser
from East Coast
Verified Purchase:Yes
Lock installed without any issues. Original deadbolt came out. WYSE lock went right into the original hole. No issues on the depth in the jam. Installed and programmed in around 30 mins. Works with no issues.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Stevve
from NC
Verified Purchase:Yes
Wish it worked on Wi-Fi To be able to remote lock it
Response from wyze.comBy WyzeStephen, May 4, 2024
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: drew
from Winona Lake, IN
Verified Purchase:Yes
The lock works great and exactly how it was described. Our entire family of 12 has thoroughly loved using this lock.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: soloAV8or
from DuBois, PA
Verified Purchase:Yes
It works better than I expected. Installation was easy. I wish I had read the part where I add the device to my Wyze app first, as the instructions on the phone were easier to see and understand than what came on the printed Quick Guide. Either way, the unit installed quickly, found my network, and worked instantly with my app on my iPhone. The only think I wish it had that it does not, is a local fingerprint identification storage. To use the fingerprint option, you have to store your fingerprint on the Wyze server. In this day and age, having PII stored online with dubious security, should not be the default or only option. Otherwise, the code entry option works great. I also like the auto-lock feature that you can set to work within a user-defined time window, or at all times, should you desire. I highly recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting wyze.com