Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,327 Reviews)
Rating breakdown 1,327 reviews
5 Stars
836
4 Stars
292
3 Stars
148
2 Stars
34
1 Star
17
90%of customers recommend this product.
(
1,018 out of
1,129)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Angelo
Verified Purchase:Yes
Great product, I’ve bought expensive locks such as Yale and had to return them due to not working. This was the best more efficient lock for us.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: AMD@FRD
from Maryland
Verified Purchase:Yes
Really happy with the color and construction. Went in pretty seamlessly. Just wish it had an option for wifi connectivity, not just bluetooth. Keypad/fingerprint functionality has come in very handy!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SR
from Texas
Verified Purchase:Yes
Finger scanner works when it is wants, goes in and out of connection with Wi-Fi, as for the battery life after less than a month the battery light came on.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, October 31, 2023
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: ML
from Seattle WA
Verified Purchase:Yes
Works great except remote lock status unknown, I have the doorbell so I can unlock but can’t tell if the door has locked remotely. I have auto lock enabled but is it really that hard to show a lock status in the app when you are away from home?
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tmpowerhouse
from Louisiana
Verified Purchase:Yes
I love the convenience of having a pin pad and fingerprint scanner. The only thing is that it doesn’t read my fingerprint well because my hands get dry from cleaning a lot.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Stacey
Verified Purchase:Yes
Pretty easy to install and get working with codes and fingerprints
Written by a customer while visiting wyze.com
Posted by: Jennifer
from Texas
Verified Purchase:Yes
I submitted a ticket and no one has gotten back to me. I can not unlock the door when away from the door through the app, which is why I bought the lock to begin with. Other than that the lock works well.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Keith
from Georgia
Verified Purchase:Yes
Works great, love this lock. Wyze continues to make great products.
Written by a customer while visiting wyze.com