Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,314 Reviews)
Rating breakdown 1,314 reviews
5 Stars
828
4 Stars
288
3 Stars
148
2 Stars
34
1 Star
16
90%of customers recommend this product.
(
1,008 out of
1,118)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: JoeyD
from Detroit Mi
Verified Purchase:Yes
I ordered this lock as a replacement lock for my rear door. I have a Wyze lock on my front door which was installed two years ago with no problem. After reading and watching online reviews I ordered it. Insulation and setup was very easy bio metric fingerprint took no time to establish loved this lock. This is a quality and solid lock at a reasonable price
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: AZT
from Mexico
Verified Purchase:Yes
Great product but it was a headache to setup with the app. I had to google troubleshooting and find out that I had to erase cache from the app. Something that should take 1 min took me 10 minutes.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JarheadDagiant
from Great Falls, MT
Verified Purchase:Yes
The Wyze lock is amazing, just like every other Wyze product I’ve used. The shipping was very fast it only took like 2 days after it shipped. The install was a little wonky at first because the instructions are a bit jumbled. But once I realized how they had the diagrams it was simple. I’ve not had bad product from this company ever, the customer service on the other had is a totally different story. If you need to call them for ANYTHING, don’t. However, but all your security equipment through Wyze you won’t be disappointed with the product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Darrell W.
from Richmond, Va
Verified Purchase:Yes
It works well, but it’s not a smart lock. I didn’t know this when I bought it. All of Wyze products are, I believe, but it’s just Bluetooth. The design is great, it looks nice. I hope they upgrade this design. I have the other lock also but this one looks better and has fingerprint function, and is one piece.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Daniel Lubold
from Albuquerque NM
Verified Purchase:Yes
Amazing I absolutely love it and set up was a breeze
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rog47
Verified Purchase:Yes
Wonderful product. I have two and love them. No problems so far.
Written by a customer while visiting wyze.com
Posted by: Al
from Waterbury, CT
Verified Purchase:Yes
Sturdy, well built. App does not have the features that I need. You can only have one admin for each unit. Software not built for landlords.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: JS
Verified Purchase:Yes
Simple, straight-forward, convenient, no extra fn that I don't need.
I would recommend this to a friend!
Written by a customer while visiting wyze.com