Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Patrick
from Florida
Verified Purchase:Yes
finger print sensor will not work more than once. Doesn't auto lock at set times.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, July 14, 2022
Hi there! We are very sorry to hear your Wyze Lock Bolt is not unlocking with your fingerprint. As a first step we would recommend making sure there is no debris on the fingerprint sensor by gently wiping it with a cloth. For more in depth troubleshooting steps, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/5458134697755
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/5458134697755
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Alesme2
from Gainesville Virginia
Verified Purchase:Yes
It couldn't be simpler. Easy to install, easy to use and easy to add users.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Tommy
from Bethlehem, Ga.
Verified Purchase:Yes
I'm very happy with the Bolt lock. I'm on COVID inspired oxygen, and always have my hands full when getting out of the car. It's great to just use a finger to unlock the door rather than fumbling for keys. Its
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Hulk
Verified Purchase:Yes
Great product. Great price. Easy install !! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bob
Verified Purchase:Yes
It works perfectly. Simple to set up. Much better price than other brands and more reliable.
Written by a customer while visiting wyze.com
Posted by: Les
from Michigan
Verified Purchase:Yes
I am happy with purchase, the question is, how long will it work as it does now? Quality looks good, it works well with key pad and fingerprint.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JIM
Verified Purchase:Yes
The Wyze Bolt Lock does exactly what i purchased it for. It saves me time and is so convenient, i don't have to find my keys in my pocket when carrying packages in house..
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: WM
Verified Purchase:Yes
Awesome product, would really like to see one that has fingerprint option that’s also Wi-Fi capable.
Written by a customer while visiting wyze.com