Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Spiritual Guidance
from LA
Verified Purchase:Yes
So far this has been a great product. The unlock speed is phenomenal and it doesn't miss a beat. I definitely would recommend this to all my friends and peers.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: rayvee87
Verified Purchase:Yes
I really wanted to like this lock but.... It doesn't show on the app locked/unlocked. When I try to access the lock thru the app it takes a long time to connect to Bluetooth. I have the other Wyze lock and it is great!
Response from wyze.comBy WyzeKent, July 16, 2022
Hi there, we are sorry to hear that you are having complications with you Wyze Lock Bolt. Please reach out to us at (https://support.wyze.com/) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Andy
Verified Purchase:Yes
It's a nice lock for something that's totally disconnected, but it really needs to have some way to detect that the door is closed before automatically engaging the lock. We've already got all sorts of marks on the door frame because it engaged the lock on an open door.
Written by a customer while visiting wyze.com
Posted by: Cesaritom
from Marietta, GA
Verified Purchase:Yes
It works great, the finger print feature is great for getting inside quick but it would be nice to also have the remote unlock feature on it in case you dont want to give full access to specific people
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RedCliff73
from Indianapolis, Indiana
Verified Purchase:Yes
Love it. Works great, just wish there were more color/finish options
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MacDad
from Ohio
Verified Purchase:Yes
Easy setup. Convenient to use with number pad. Adding profiles and fingerprints simple.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ed
from Massachusetts
Verified Purchase:Yes
Not so good. Needs features like Wyze deadbolt.
I had to remove it and put the Wyze deadbolt.
I had to remove it and put the Wyze deadbolt.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, July 16, 2022
Hello and thank you for your feedback! We are always looking for ways to improve our products
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: David
from St Louis, MO
Verified Purchase:Yes
Love every feature. Works perfectly. Wishlist. Option for white and control away from home
I would recommend this to a friend!
Written by a customer while visiting wyze.com