Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,342 Reviews)
Rating breakdown 1,342 reviews
5 Stars
840
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
17
90%of customers recommend this product.
(
1,025 out of
1,140)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Chris H
from Madisonville, LA
Verified Purchase:Yes
First glance - This is an attractive lock and it's easy to make fit into your existing deadbolt scenario. If in range, you can unlock, set OTP and add users etc. I am not sure why this can't be integrated with the home protection suite though - you must be in range to do anything with this unit. The fingerprint access portion is not really reliable, maybe 50% at best - but be sure to remove any humidity as that can be a culprit (In Louisiana this is always an issue).
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Uwe
from Las Vegas
Verified Purchase:Yes
Easy to install and easy to pair with the app, it takes only minutes. Better than competitor products for
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: L Wunderlich
Verified Purchase:Yes
We love this thing! Quick install, and easy set up. We really like not having to fumble with keys when your hands are full. It's been great so far without any issues...(2 weeks)
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jeff
Verified Purchase:Yes
Great product idea. Horrible execution!
Literally EVERY other product connects to wifi but this product does not and that is not made clear in the description. I had to dig to find that after it was purchased.
The bluetooth connection also seems poor. My phone connects to everything else via bluetooth seamlessly bit this unit was just troublesome.
I love Wyze products!
I LOVE WYZE PRODUCTS!
Literally EVERY other product connects to wifi but this product does not and that is not made clear in the description. I had to dig to find that after it was purchased.
The bluetooth connection also seems poor. My phone connects to everything else via bluetooth seamlessly bit this unit was just troublesome.
I love Wyze products!
I LOVE WYZE PRODUCTS!
This lock is a miss for me.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: CIndy D
from Vermont, US
Verified Purchase:Yes
Many things I purchase claim "easy installation" this one lives up to that. And once it was in I began enjoying the features. Scanned two fingerprints, easy! Set up a code, EASY! Set the door to lock one minute after unlocking it, EASY (and darn handy I might add)
I will be ordering two more of these for other doors on my property,
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mom
from Erie pa
Verified Purchase:Yes
It doesn’t always sense my thumbprint. I have to use the touchpad numbers to unlock it. And then it’ll recognize my thumbprint.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: MGW
from Alabama
Verified Purchase:Yes
This was the perfect lock for us as we have a possible need for neighbors to enter our home the event of an emergency (falls) and nobody remembers a seldom used pass code, but everyone has a finger. Fingerprint recognition was not equal to a phone sensor and registration/entry may take more than one attempt. Of course, here you are dealing with a vertical, non-movable surface.
Written by a customer while visiting wyze.com
Posted by: Crecente
from New York
Verified Purchase:Yes
Great lock, app is a little slow to connect. Hopefully an update will fix that.
I would recommend this to a friend!
Written by a customer while visiting wyze.com