Customer reviews from wyze.com
Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Average customer rating
4.4
(1,346 Reviews)
Rating breakdown 1,346 reviews
5 Stars
843
4 Stars
296
3 Stars
151
2 Stars
38
1 Star
18
90%of customers recommend this product.
(
1,028 out of
1,143)
Customer Reviews for Wyze - Smart Lock Bolt, Fingerprint Keyless Entry, Bluetooth Deadbolt Replacement, In-App Monitoring and Scheduled Access - Black
Posted by: Wyze Uber User
from California
Verified Purchase:Yes
This is affordable keyless entry. The only thing I would improve on it would be to angle the finger print sensor to a 45 degree angle to reduce wrist strain.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Orem, UT
Verified Purchase:Yes
My kids leave the door to my garage unlocked all the time! Drives me crazy, and once someone tried to break into my unlocked garage, but fortunately a 2 x 4 fell and blocked the door from opening. I have wanted a lock that does one thing: Locks every night at 10:00 PM. Wyze came to my rescue with this awesome product! It is simple to open with a code or fingerprint, and magically locks every night at 10:00 PM. Awesome! I am VERY happy.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ken
from Phoenix, AZ
Verified Purchase:Yes
Lock seems to work at times and not others. It is placed on schedule you have to lock it during that time to get it going on Schedule.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nill
Verified Purchase:Yes
Works great. Device triggers correctly to catch people walking onto the porch. No false triggers caused by vehicles. Love the delayed auto lock feature and the fingerprint access.
Written by a customer while visiting wyze.com
Posted by: Fred
Verified Purchase:Yes
Works well and easy to install. We are very happy with this and appreciate the hands free unlocking feature. Comes in handy when you have your hands full with groceries.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike
Verified Purchase:Yes
Great product to get door opened without keys. It’s nice looking and works great plus less likely hackable than Wi-Fi access. And it comes in black which I really needed to match my door handles. One more plus is you can’t beat the price too. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
While it’s much more appealing in looks, this one lacks the luster of features you get with the other door lock. The finger print feature works infrequently. You do not have the bluetooth ability to control it remotely and sometimes you have to press the code in several times before it unlocks the door but you get what you pay for.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 15, 2022
Hello there, we are very sorry to hear your Wyze Lock Bolt is running into some trouble and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: David C
from Colorado
Verified Purchase:Yes
Great lock. Love the fingerprint reader. Easy to install. Now i don't ever have to pull my keys out.
I would recommend this to a friend!
Written by a customer while visiting wyze.com