Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
330
4 Stars
35
3 Stars
7
2 Stars
4
1 Star
18
94%of customers recommend this product.
(
299 out of
319)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
5
Awesome washer! Great for family of 5 or more!
on October 7, 2025
Posted by: sole
from Butler PA
[This review was collected as part of a promotion.] This is my dream washer. It has an extra large drum to wash tons of clothes and towels for my family of 5. For shorter people like myself, you may want a single step stool to help reach the bottom of the drum— yes it is THAT BIG! Everything comes out smelling clean and with just one tide pod or minimal liquid detergent. The pet care features do a great job as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great machines
on October 10, 2025
Posted by: Klaw
from Merrimac, MA
[This review was collected as part of a promotion.] Great capacity, easy to use. Pet hair feature is a benefit. Many choices is cycles to meet all needs and it looks great love the blue
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like Samsung appliances just put all Samsung appl
on October 17, 2025
Posted by: Chris
[This review was collected as part of a promotion.] Just put all Samsung appliances in the kitchen in May 2025
Written by a customer while visiting Samsung US
Customer Rating
5
Pet Care feature for the WIN!
on October 30, 2025
Posted by: Angelsfan58
from Houston, TX
[This review was collected as part of a promotion.] This is my first Samsung Washing Machine and I love it!! I intentionally purchased the Pet Care feature as I was getting tired of washing my face with a wash cloth only to find it covered in cat hair. Well the new washer does not disappoint! No longer do I have to pick out cat hair balls from sheets and towels! It works fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Capacity!
on November 15, 2025
Posted by: Estrie
from Madera, Ca
[This review was collected as part of a promotion.] This washer is wonderful. I’m able to wash my king size blankets with ease. It also removed the pet hair and I have 6 dogs. The filters catch the pet hair and I don’t have to worry about it clogging up the machine. I can easily clean out the filters and continue to wash my clothes. It’s also great that the machine can connect to your phone and notify you when the cycle is done. I love this machine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good.
on November 29, 2025
Posted by: John
from Lancaster, PA
[This review was collected as part of a promotion.] For a family of 5 with 4 dogs, the large drum is great as it reduces the number of laundry loads we need to do. As the drum is so deep, my wife who's 5'5" does have a little trouble reaching the bottom of the drum. The pet cycle seems to do a great job of removing dog hair from the bedding and clothes.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on December 2, 2025
Posted by: JLAC
from PA
[This review was collected as part of a promotion.] Really washes your clothes and they feel clean compared to using a front loader
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great washer
on December 12, 2025
Posted by: Amber
from Michigan
[This review was collected as part of a promotion.] The capacity of this washer is unbelievably large. It washes very well & the clothes are clean. Large bedding is even clean & fits nicely. Downside is how long a cycle takes. I’m also not a huge fan of the lid locking the way it does & not being able to just open the lid to throw some extra items in without waiting.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US