Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
330
4 Stars
35
3 Stars
7
2 Stars
4
1 Star
18
94%of customers recommend this product.
(
299 out of
319)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
5
Great features!
on January 24, 2026
Posted by: Laundrymom
from Hillsdale michigan
[This review was collected as part of a promotion.] the washer seems to run through the cycles. the features on it are phenomenal technology is updated the capacity is phenomenal as well. it outperforms any washer I have ever owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good washer
on January 27, 2026
Posted by: BDC1
[This review was collected as part of a promotion.] Large capacity, easy to use, quiet. Easy to use all the cycles and settings.
Written by a customer while visiting Samsung US
Customer Rating
5
Best washer
on January 28, 2026
Posted by: Meshelmlr
[This review was collected as part of a promotion.] Best washer I have ever owned I only wished I had a Samsung phone which would work so much better with the washer. My son suggested this washer in consideration of our multiple pet homes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 28, 2026
Posted by: Bigmike
from Port Saint Lucie Florida
[This review was collected as part of a promotion.] So many new features going to take a bit of getting use to compared to my older units
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on February 5, 2026
Posted by: Barbiegirl
[This review was collected as part of a promotion.] Love how quiet and efficient this washer is! I have 2 cats and a teenager with long , hair so the pet care feature is a huge help!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it’s great
on February 7, 2026
Posted by: Denise66
from Lilburn, Ga
[This review was collected as part of a promotion.] I really like this washing machine so far. It has everything you could possibly want for cycles, you can even change the cycle while it’s washing! It has special filters andsettings for pet hair which is fantastic! It’s quiet and efficient. I can also tell when it is finished because it is connected to my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Products
on February 8, 2026
Posted by: Tasha
[This review was collected as part of a promotion.] Silent almost. Cleans clothes really good. Love how big the drum is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on February 9, 2026
Posted by: Dogfamily12
from Northboro, ma
[This review was collected as part of a promotion.] Love this washer and the features. The pet settings and connectivity to wifi are awesome. I love that it tells me when to clean and sanitize the machine for best performance. New favorite appliance!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US