Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
330
4 Stars
35
3 Stars
7
2 Stars
4
1 Star
18
94%of customers recommend this product.
(
299 out of
319)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
5
Pet wash feature really cuts down on cat/dog hair
on December 31, 2025
Posted by: Foster mama
from Maryland
[This review was collected as part of a promotion.] Large capacity. Love the pet wash cycle. Helps with odor and pet hair.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 31, 2025
Posted by: Sammy
from Cape Girardeau
[This review was collected as part of a promotion.] Everything works great we love our new washer!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great but not for short people.
on December 31, 2025
Posted by: Mike
from Tennessee
[This review was collected as part of a promotion.] Easy to use, easy to adjust, and has already out performed any washer that I have used in the past. Only negative is I am 5'9" and I have to stretch to get items in the bottom. My wife uses a grabber stick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on January 1, 2026
Posted by: Clean
[This review was collected as part of a promotion.] Absolutely wonderful machine ,amazing cleaning and fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just love it!
on January 4, 2026
Posted by: Olfud
from Dirty Texas
[This review was collected as part of a promotion.] I just love it! Especially knowing I'll not need to go to the laundromat to wash my large comforters and sleeping bags
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought both washer&Dryer work great nice features
on January 4, 2026
Posted by: GiGi the shopper
from LANDIS N.C.
[This review was collected as part of a promotion.] The performance of the machines are working fantastic haven't used the pet care solution yet but overall performances of both have been working great and look forward to using pet care solution next weekend 😀 I give this a double thumbs 👍 👍 The Technology on these are pretty amazing haven't used yet husband out of town again but look forward to trying it out.The cycles are great to choose from switch on different loads sizes & colors.The capacity is great but need to use small 6" step stool vertically challenged unfortunately but not a problem.The different optional features are great to have.As my husband says CHIOCES CHOICES CHOICES I have plenty.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use, great features and love the color
on January 18, 2026
Posted by: Appliancepicks
[This review was collected as part of a promotion.] Easy use with great washing options; including pet care. Product app is extremely useful during a busy day!
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my washer!
on January 21, 2026
Posted by: Debbie
from McAlester, Ok
[This review was collected as part of a promotion.] I really love my new washer, it has several settings and a very deep tub. It cleans very well whether it’s a small load or very large. I really liked my last Samsung but this one is top of the line! I know it is the best washer I ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US