Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
330
4 Stars
35
3 Stars
7
2 Stars
4
1 Star
18
94%of customers recommend this product.
(
299 out of
319)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
5
Washer vs. 5 Siberian Huskies in South Tx
on August 18, 2025
Posted by: Candu
from C.C. TX
[This review was collected as part of a promotion.] I love the pet care feature. I am very happy with the fight it puts up against a mess of dog fur. While I wish the wash cycle would run faster, it does it's job and I can't complain. Black pants come out clean and furless and those huskies can only stare as their messy work is erased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely to look at and cleans well!
on October 12, 2025
Posted by: Alleycat
from Oklahoma
[This review was collected as part of a promotion.] The thing I like the most is thst it actually adds enough water to wash the clothes, and selecting deep wash actually gives enough water to submerge the clothes. I upgraded from a washer that must’ve been purchased at the height of the washing clothes with no water fad, so this is a great improvement. Haven’t seen a huge difference in removing pet hair but what the washer doesn’t get, the dryer will. Also I really love the interior water spout for rinsing. My only dislike is the music that it plays when the cycle is complete is very annoying. For such an annoying tune, it’s incredibly long and offers no alternatives.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changing
on December 23, 2025
Posted by: Glenda
from Eastern Panhandle of West Virginia
[This review was collected as part of a promotion.] This washer is amazing. I forgot how clothes were supposed to look after washing. The whites are white and the colors are brilliant. The cycles are so quiet. My dogs don’t bark any more. My life has improved significantly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of features and excellent washing
on October 28, 2024
Posted by: Rjennise
from Riverside, CA
[This review was collected as part of a promotion.] I bought this appliance a few months ago after researching washing machines for several weeks. The washing machines gets my clothes extra clean and does an amazing job at catching pet hair and lint.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely phenomenal
on December 16, 2024
Posted by: Anonymous
from Hayward CA
I bought this pair 2 months ago and I absolutely love them
Best washer and dryer I've ever had
Best washer and dryer I've ever had
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Machine
on January 2, 2025
Posted by: Jrhunt
from Denton, TX
[This review was collected as part of a promotion.] We've had this washer for a little over a month and are very happy with it! We had a front load for the past 8 years and regretted going that route. Top loads are so much better AND LG is top of the line (IMO). The Pet Care traps (inside the tub) really do capture all the pet fur you don't know is on your clothes!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wash and Dry
on January 4, 2025
Posted by: Angela
[This review was collected as part of a promotion.] I'm the laundry queen and the Samsung washer and dryer I purchased puts a crown on my head. I'm completely satisfied with my purchase. From the "many many" function/options, the lint trap (IN WASHER) and the sleek color and design are also a cut above the rest.
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on January 6, 2025
Posted by: orve and more
from lock haven pa
[This review was collected as part of a promotion.] i bought this a couple of months ago and i really like it the size of the tub alone is great plus the different settings on it is great also and it is also energy efficient the pet care is awesome it really works on their blankets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US