Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.6
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
216
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
17
92%of customers recommend this product.
(
196 out of
214)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
5
Absolutely phenomenal
on December 16, 2024
Posted by: Anonymous
from Hayward CA
I bought this pair 2 months ago and I absolutely love them
Best washer and dryer I've ever had
Best washer and dryer I've ever had
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Machine
on January 2, 2025
Posted by: Jrhunt
from Denton, TX
[This review was collected as part of a promotion.] We've had this washer for a little over a month and are very happy with it! We had a front load for the past 8 years and regretted going that route. Top loads are so much better AND LG is top of the line (IMO). The Pet Care traps (inside the tub) really do capture all the pet fur you don't know is on your clothes!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wash and Dry
on January 4, 2025
Posted by: Angela
[This review was collected as part of a promotion.] I'm the laundry queen and the Samsung washer and dryer I purchased puts a crown on my head. I'm completely satisfied with my purchase. From the "many many" function/options, the lint trap (IN WASHER) and the sleek color and design are also a cut above the rest.
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on January 6, 2025
Posted by: orve and more
from lock haven pa
[This review was collected as part of a promotion.] i bought this a couple of months ago and i really like it the size of the tub alone is great plus the different settings on it is great also and it is also energy efficient the pet care is awesome it really works on their blankets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on May 27, 2025
Posted by: LizE
from Centerton, AR
[This review was collected as part of a promotion.] This is the 3rd Samsung washer that I have purchased since 2009. The pet care line was important to me as I wash many loads of laundry per week including the blankets we keep on the furniture due to our dog. I was hesitant with the deep capacity of the washer as I'm only 5'3", yet I've been able to get most of the laundry out without assistance! What took double loads in my previous washers easily fit in the large capacity drum. Give it a try!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge tub
on June 3, 2025
Posted by: TVMOM
[This review was collected as part of a promotion.] The extra large capacity and multiple wash options make this a winner. I like the many different temperature options and the choice of water levels. Filters inside the tub are easy to clean and should help long term efficiency of the unit. The color is lovely and fun.
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine
on June 3, 2025
Posted by: Matt
from Lawton, OK
[This review was collected as part of a promotion.] Great product. Does a great job of cleaning clothes. Really appreciate the Bluetooth feature of seeing the status of the machine. Saves a lot of trips
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with the new Washer Dryer.
on June 6, 2025
Posted by: Entropy989
from Washington state
[This review was collected as part of a promotion.] We have had this washer and the partner dryer for several months now. We have experienced no major issues, and used most of the wash cycles provided. We've used tear away washer detergent sheets, pods and liquid detergents.
We have several dogs, and were attracted to this model based on the petcare systems included. We have been underwhelmed by the performance of that system, in comparison to the extended wash time it requires (nearly 2 hours in both washer and dryer). We have only noticed a small difference on blankets or clothes between that cycle and the quick cycle wash (40-50 minutes).
The water usage seems and energy usage seems to be efficient, we've noticed a decent drop in our monthly bills since install.
The design is sleek and so far has been resistant to any stains or dents.
Installation was easy.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US