Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.7
(394 Reviews)
Rating breakdown 394 reviews
5 Stars
330
4 Stars
35
3 Stars
7
2 Stars
4
1 Star
18
94%of customers recommend this product.
(
299 out of
319)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
4
Great features
on October 12, 2025
Posted by: Samsung2022
from Kansas
[This review was collected as part of a promotion.] Just wish it had an agitator removable one would be great love the large capacity and the filters
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Washer
on October 14, 2025
Posted by: Faha
from Ashburn, VA
[This review was collected as part of a promotion.] If you have pets, this is a must-have to remove hair from your clothes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge capacity!
on October 15, 2025
Posted by: Dadnmom
from Clermont, Florida
[This review was collected as part of a promotion.] The capacity is amazing and fits my king comforter perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what pet owners need
on October 15, 2025
Posted by: Nemo
from Holiday Island, Arkansas
[This review was collected as part of a promotion.] We purchased this unit because it had an extra large capacity for rugs, towels and pet beds. It was also one of the most highly rated and expensive units but the pet-hair removal feature was especially attractive to us and it makes a huge difference in dealing with our pets and a cleaner home. Contract design is simple and intuitive to for quick selections.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine
on October 15, 2025
Posted by: Home
from Texas
[This review was collected as part of a promotion.] Great machine works as intended color match looks good on the area
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 16, 2025
Posted by: luvnewappliances
from Grand Prairie, Tx
[This review was collected as part of a promotion.] Really great purchase. The feature of faucet inside the machine is my favorite. Like the navy color of washer and it is large capacity to do large loads. Very quiet and the app for machine is great. Price was also good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features. Kind of miss my front load.
on October 16, 2025
Posted by: MathTeachinMama
from Colorado
[This review was collected as part of a promotion.] I'm just learning how to use the machine. We just switched from a front load machine and are having difficulty loading it properly. I definitely miss having the soap fill area in front, since my cupboards are above the washer, the interior soap dish is rather problematic.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I’m in love!
on October 17, 2025
Posted by: Chrissy
from Montana
[This review was collected as part of a promotion.] I’m in love with how well it washes and I love the pet cycle. The drum is big and can handle a lot.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US