Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.6
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
216
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
17
92%of customers recommend this product.
(
196 out of
214)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
4
It does the job
on October 11, 2023
Posted by: jad11
Gender:Male
[This review was collected as part of a promotion.] The washer seems to be fine. The clothes seem to come out clean. It's very large, so it can wash blankets, pillows and even comforters. I haven't tried many of the cycles yet, beyond colors and whites so I can't comment on them. The app is just neat in that I can see how much electricity I used. I can also start the washer remotely with the app which can be convenient. I don't feel like it vibrates too much when it is running. And it is not very noisy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love it so far
on October 19, 2023
Posted by: Kellysqpon
from FRIENDSWOOD
Gender:Female
[This review was collected as part of a promotion.] It must be the ease of using the washer and dryer that I feel like I must wash 2-3 loads every other day. The washer is extremely large where I have to stand on my tippy toes to get all of clothing out and it does hold quite a few items.
It’s quiet and easy to use. I do need to learn about all of the settings but so far so good.
It’s quiet and easy to use. I do need to learn about all of the settings but so far so good.
I love the Wi-Fi capabilities and how we can set the setting we want from my phone and how it notifies me when my load is complete.
The only thing I haven’t looked into and dislike is how long the song is once complete. I am sure we can change that somehow.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best washer ever owned!!!
on November 3, 2023
Posted by: Loulou1269
from New Britain
Gender:Female
[This review was collected as part of a promotion.] We have been using the new Samsung washer and dryer set for a few weeks and I can confidently say, this is by far, the best washer and dryer we have ever owned. We still have a lot to learn since they are capable of so much more than one could ever dream of. The washer comes with 12 pre-set wash cycles and the ability to connect to the Smart Things app allowing additional wash cycles to be sent directly to the machine.
The first thing I noticed and absolutely fell in love with, was that I could wash one load in the new washer, which would have taken me three loads in our old washer. The second feature I love is the active water jet feature available to pre-treat laundry. This new washer has a soft closing lid so it doesn't slam and has a self-cleaning mode, too.
We have two dogs and I can’t say that this is the first time a washer has been able to fully remove all dog hair from all laundry being washed and dried. I love the Pet Care Wash Cycle that creates dynamic water currents that loosen pet hair and traps it in dual pet hair filters.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great pet feature
on January 18, 2024
Posted by: Therapy Dogz
from Michigan
[This review was collected as part of a promotion.] I bought this washer a month ago now, and so far everything has worked great. I love the pet hair feature! I have a golden retriever and a German short haired point and both dogs shed. This washer has proved to remove more pet hair from clothes, bedding, and towels when compared to my previous walker. I like the customizable settings also as some of the cycles can be long for a washer or dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart home washer!
on January 29, 2024
Posted by: EvCu
from Miami, Fl
[This review was collected as part of a promotion.] It’s a great washer so far and the smart home integration is amazing. I like that you get a notification on your phone when the cycle is complete and if you have a Samsung smart TV it even notifies you on your TV as well. I can really tell the difference of the quality of wash compared to my old washer and it rings out the clothes as well. The integrated water faucet is a great feature. If you need to pre-wash clothes before starting the cycle through the smart homes app you’re able to, make a laundry recipe by indicating what items you will be washing and it gives you a recommended cycle. The only thing I wish is that the washer would’ve Included a manual, I can’t even seem to find it online.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The washer of my dreams and more!
on January 29, 2024
Posted by: BarbP
from Georgia
[This review was collected as part of a promotion.] I purchased this washer a few months ago and I can’t imagine how I ever did laundry before. The Pet Care feature with screens to catch lent and pet hair is great, the variety of settings, the water dispenser, it’s the total package. It is WiFi enabled and literally sends me a text message through the Smart Things app when the cycle is complete. Bonus: it also connects through the same app to display the message on my Samsung TV!! I beyond highly recommend this washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Pet Parents Friend
on February 5, 2024
Posted by: Dogmom260
from Rochester, NY
[This review was collected as part of a promotion.] I bought this washer about a month ago and I’m very glad I did. With two dogs and a cat in the house I never thought my clothes would be super clean again. Think again, because they are. Clothes come out fresh, and the pet hair is gone. No more washing clothes twice to get them clean!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes yes yes!
on February 12, 2024
Posted by: Kweb
[This review was collected as part of a promotion.] Absolutely love it!! I was wrong to ever be weary, fast loads that come out super clean!
Written by a customer while visiting Samsung US