Customer reviews from Samsung US
Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Average customer rating
4.6
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
216
4 Stars
23
3 Stars
6
2 Stars
4
1 Star
17
92%of customers recommend this product.
(
196 out of
214)
Customer Reviews for Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Pet Care Solution - Brushed Black
Customer Rating
5
Amazing Washer Machine that does the trick!
on September 8, 2023
Posted by: iparker510
from Milford
Gender:Female
[This review was collected as part of a promotion.] After dealing with persistent mold issues in my old LG, the Samsung washer was a breath of fresh air.
Design & Build: First off, this machine looks fantastic. Its sleek white design elevates the entire look of our laundry space in the downstairs bathroom. Plus, the soft-close lid is a subtle yet invaluable feature for those of us always on the move and forget that the old one always slammed down.
Key Features: The cleaning power is commendable, ensuring clothes are thoroughly cleaned in record time. And no more wrestling with a noisy, wobbly washer like our old LG - Samsung's stability tech makes sure of that.
Smart Functions: If the washer faces an issue, the Smart Care feature is a quick way to troubleshoot, saving time and potential service costs. Hopefully we won't have to use that feature!
Performance: The heart of this machine, its Digital Inverter Motor, is both silent and efficient. It's clearly built for longevity and optimal performance.
Conclusion: Transitioning from the LG to the Samsung WA54CG7150AW was one of my best decisions. With fresher, cleaner clothes and no more mold, it's made laundry day a breeze. If you're pondering a new washer, this one's worth serious consideration.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love it!
on September 13, 2023
Posted by: TheyCallMeMandy
from Orlando
Gender:Female
[This review was collected as part of a promotion.] Nothing is better than a nice big washer. I absolutely love this Samsung Pet Care Washer because it is huge inside, has a special lint catcher to reduce pet hair and other stuff while washing. I love the feature that allows you to pretreat laundry with the waterjet. You just tap the button on the inside right of the washer and it runs until you press the button again or close the lid. I like the deep fill setting and how you can sync your phone to this washer to let you know when it will be done as well as special wash settings to get the most specific clean for what you are washing at the time. I will say it did take some time to set up but honestly I love it. If they could come out with a feature that didn't require you to scan it every time, that would be even better because I am not sure how well the sticker on the washer with stay without fading. I will probably take a photo of it just in case the heat causes the sticker to peel of, since our laundry room is technically in the warm garage. Another thing would be the lid, because the the washer lid is angled it doesn't open the same as older models, I am not worried about it because it cleans well, but it is kind of tricky if you are filling the detergent compartment without the measuring cup. I love how easy it is to clean out the filter on the washer and that it has so many preset wash settings available on the washer itself. I would definitely recommend this washer!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Workhorse and beautiful
on September 22, 2023
Posted by: MrMann13
from Burbank
Gender:Male
[This review was collected as part of a promotion.] Fantastic Washer! So many options and it's beautiful to look at too. On the cycles, we tend to use Colors, Whites and Pet the most. We tend to wash mostly in cold water and the fill is faster than our old machine which saves on cycle time. Speaking of cycles, quite efficient. There is little movement with the washer even with a heavy load and the overall sound is quiet enough not to notice. Our clothing comes out clean and while we haven't had to use the self-clean program yet, it seems pretty straight forward and easy. Overall we are very happy with this washer and look forward to years of this great washing experience. Thanks Samsung...another winner!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
I guess it's fine
on October 5, 2023
Posted by: gddo1
from Chicago
Gender:Female
[This review was collected as part of a promotion.] I've only used this about 5 times. Although that's not many times to write a comprehensive review, I will write what I can. Overall, this is fine. One positive is it is very large, big enough to wash pillows and comforters. I like how you can see through the lid to see your laundry. The clothes seem to come out clean enough. I also like that you can program it to end at a certain time. This lets me start washing it in the middle of the night to take advantage of lower electricity rates. I like how it senses how much water to use. Now, this is where most of the positives end. Prior to this washer, I had one of those good old fashioned washers with an agitator and no electronic control panel. It was still working quite well, and there are a lot of things that it did that this Samsung washer does not. On a side note, I don't really see the point of the laundry soap dispenser as it pretty much just gets washed into the drum immediately. Anyways, this washer will not allow you to add a lot of clothes mid cycle. The machine senses how much water you need, and then fills it accordingly. If after it is filled, you decide you want to add clothes, it will not add more water. Also, I like to use cold water to soak the clothes for hours or even half a day. However, if you pause it to allow it to soak, you can't program it to start at a later time. You would have to go and press the button again to get it running. This is not good if you want to run it in the middle of the night for lower electricity rates. In addition, once you pause it, you also can't use the app to start it again. You can only use the app to start the cycle from the very beginning which is pointless for how I want to use it. In addition, to use the app, the washer needs to be turned on at the washer. Why can't the app turn it on? I do find it neat that you can find out how much electricity you used. However, keep in mind this doesn't take into account the added cost of using warm or hot water. All in all, it seems to be a decent washer. Time will tell how reliable it is.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Extremely Big
on October 10, 2023
Posted by: Empanada1
from Katy
Gender:Male
[This review was collected as part of a promotion.] Very impressed with overall machine. Very tall and deep. Added to Smart Things App was very easy. The app allows you to managed the was and set wash categories. The amount of wash settings are very helpful. You can adjust rinse and spin speeds. Very quiet operation and clothes come out very clean and almost dry. The Pet wash setting is an added extra which eliminates a lot of the pet hair when washing pet blankets and towels. it also lets you know when self clean should be done.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This is awesome!
on October 11, 2023
Posted by: TiannaJane
from Orlando
Gender:Female
[This review was collected as part of a promotion.] Let me start off by saying how much I absolutely love this washer! It is huge and cleans really well! I can wash so much more at a time with Samsung's 7150 series. I haven't figured all of the features out yet but from what I have used, I've loved. There aren't many videos on YouTube about how it works or how to empty out the filters in the washer but I have read through the manual and it's been very helpful. The washer has a touch screen instead of buttons, which is different from my last one but it works well. The washer is so customizable because you can choose how many times it rinses, the soil level, and deep fill, you can even use the water jet to retreat clothing items that need a little extra care. This feature is really important to me because we unfortunately do not have a sink in our washroom. I believe my favorite feature about this washer so far is the smart care app which allows you to start, stop, and customize your wash experience to get the best wash possible. I have noticed that even with my husky who seems to be shedding like crazy right now, my clothes go in covered in dog hair and come out with little to none on it! It is the best thing ever! We love this washer and look forward to doing laundry now because it's so easy and fun to do. Even the kids want to do laundry, which is crazy, especially coming from our teenager!
My key takeaways -
Deep Fill Feature
Very Customizable
Smart Care App allows you to better understand the washer process
WaterJet for pretreatment
No agitator but has filters for pet hair
So many ways to customize, to get the clean you need!
Deep Fill Feature
Very Customizable
Smart Care App allows you to better understand the washer process
WaterJet for pretreatment
No agitator but has filters for pet hair
So many ways to customize, to get the clean you need!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
a worthy upgrade
on October 11, 2023
Posted by: Wakinn
from Arlington
Gender:Male
[This review was collected as part of a promotion.] I've been using this washer for a few months now, and I'm very impressed with its performance. One standout feature of this machine is that it’s very quiet. It's a game-changer, especially during late-night laundry sessions which is important to me because I’m a bit of a night owl and my old washer would shake so hard that anything I stored on top of the washer would fly off so this is definitely a big upgrade, lol. My default setting is the Quick Wash on a cool water setting. It's perfect for those moments when I need to get a load done in a hurry without using too much energy or water. The speed and efficiency of this setting are so helpful for my busy schedule.
The pet hair filter in the washer is pretty great, even if it doesn’t necessarily eliminate every single fur strand, it does a good job of reducing pet hair on clothing and bedding. Lastly, the SmartThings app is a great bonus. I can start or pause a cycle, adjust settings, and even receive notifications when a load is done—all from my smartphone. It adds a level of convenience to laundry chores that I never knew I needed and makes me want to “smart home-ify” the rest of my appliances!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Does a great job
on October 11, 2023
Posted by: sareiii
from Arlington
Gender:Female
[This review was collected as part of a promotion.] I’m very excited with this new washer and dryer set, my favorite part is the pet hair catcher inbuilt into the washer as it does a great job and is very easy to empty and clean. The dryer doesn’t dry as fast as I would like, but it still gets the job done. The lint compartment on this is really nifty too because it holds everything in the bottom section of the filter and has a little compartment for you to empty out.
I love how customizable the wash and dry settings are, so I can easily change to what I need for any specific wash. I usually use the normal cycle with a cool wash and it does an amazing job. My clothes feel very clean and have none of that leftover soap feeling that I had with my old washer.
I enjoyed everything so far, but if I had any criticism to offer it would be that the washer drum is super deep, which in turn makes it difficult to get clothes out, especially if you’re short. I still have trouble getting the last few clothes out even with a step stool.
I would also like to see more features in the app, as I don’t really use it for much besides the cycle finish notifications. But these are just small things to nitpick on and I’m overall extremely happy with it so far, and we’ve definitely gave it a good workout in the first few days.
I would recommend this to a friend!
Written by a customer while visiting The Insiders