Customer reviews from Samsung US
Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam and Pet Care Dry - Brushed Black
Average customer rating
4.6
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
125
4 Stars
17
3 Stars
4
2 Stars
2
1 Star
9
92%of customers recommend this product.
(
123 out of
134)
Customer Reviews for Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam and Pet Care Dry - Brushed Black
Customer Rating
1
2+ hours to dry the smallest of load
on June 18, 2025
Posted by: Unhappy
from Marietta, GA
[This review was collected as part of a promotion.] 2+ hours to dry the smallest of load! Really? Really?
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, June 19, 2025
Hello there,
We are committed to enhancing the performance of your dryer. Let's get this taken care of.
We suggest referring to the resources below to address the performance of your dryer. Please click the hyperlinks and watch the instructional video (See hyperlink "clean the lint filter") for tips.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS10004802/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1149646275, to help our team pull up your information when you message us.
Have a great day.
-John
We are committed to enhancing the performance of your dryer. Let's get this taken care of.
We suggest referring to the resources below to address the performance of your dryer. Please click the hyperlinks and watch the instructional video (See hyperlink "clean the lint filter") for tips.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS10004802/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1149646275, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Smart Dryer
on June 18, 2025
Posted by: Rose
from Lockhart texas
[This review was collected as part of a promotion.] Love the smart technology Samsung puts out to the end user
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVING THE NEW DRYER
on June 18, 2025
Posted by: Chef2U
from SAN ANTONIO, TEXAS
[This review was collected as part of a promotion.] Really loving the New Dryer. The Pet Care Dry and Steam works great. One small complain. The sensor sometimes thinks all items are dry. But its a quick fix. I check around and then hit refresh. For some it may be a pain...its all good. Love the TV notification.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best
on June 19, 2025
Posted by: Greg
[This review was collected as part of a promotion.] The best dryer I've ever owned. I really like the "sanitize" and "refresh" cycles too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product!
on June 27, 2025
Posted by: Laundrybae
from New Jersey
[This review was collected as part of a promotion.] Great product, replaced a dryer that failed on me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I just received this washing machine so far so goo
on June 30, 2025
Posted by: Darlene
[This review was collected as part of a promotion.] I just received my washer and dryer on Saturday. The color is beautiful. I love how deep the washing machine is. I put a load in the washer and dryer. Everything came out wonderful I think this is always gonna be my choice Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Best
on July 7, 2025
Posted by: Louie
from Easton PA
[This review was collected as part of a promotion.] Very good quality for money ........................
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive looks, and really gets hot!
on July 9, 2025
Posted by: Jim V
from Georgia
[This review was collected as part of a promotion.] Very stylish in appearance, plenty of features, nice color option. Can't really say much about the quality or performance of this unit just yet as I have only had it about (3) days, though it looks to be of a well built unit. The unit does get a lot hotter than my replaced unit!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US