Customer reviews from Samsung US
Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam and Pet Care Dry - Brushed Black
Average customer rating
4.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
104
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
4
94%of customers recommend this product.
(
106 out of
113)
Customer Reviews for Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam and Pet Care Dry - Brushed Black
Customer Rating
2
Could be OK if you could pick default settings
on March 5, 2024
Posted by: Jake
from Denver co
I wish it would just default to the exact settings I used last time. I use the same settings every time I dry clothes and it’s annoying having to go through and set every setting every single time. Defaulting to the previous use seems like it would be the logical way to set up a dryer (washer too for that matter). But no, they have it set to go back to the settings as if it was the first time you turned it on every single time. And I’m not sure I could have designed a worse lint trap if I tried. The hinged flap in the middle makes it super hard to clear the lint out.
It works well enough if you can get past the lack of intuitive design though.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy SEA Care, March 7, 2024
Hi jake,
We appreciate you sharing your thoughts with your dryer. Rest assured that this will be forwarded to our Engineering team to improve future models.
Please refer to these references so that you can take advantage of your dryer's presets and clean its lint filter.
Please turn pages 45-46 of the dryer's user manual for simple steps to start the dryer and the Cycle overview (Standard Cycles, Manual Dry, and Steam Cycles) to maximize the performance of your dryer:
https://downloadcenter.samsung.com/content/UM/202312/20231228085418633/OID63027_IB_DV7550C_EN_231222.pdf
Clean your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00050526/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146927901) to help our team gather your information.
Have a great day.
-John
We appreciate you sharing your thoughts with your dryer. Rest assured that this will be forwarded to our Engineering team to improve future models.
Please refer to these references so that you can take advantage of your dryer's presets and clean its lint filter.
Please turn pages 45-46 of the dryer's user manual for simple steps to start the dryer and the Cycle overview (Standard Cycles, Manual Dry, and Steam Cycles) to maximize the performance of your dryer:
https://downloadcenter.samsung.com/content/UM/202312/20231228085418633/OID63027_IB_DV7550C_EN_231222.pdf
Clean your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00050526/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146927901) to help our team gather your information.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
New and Innovative!
on August 28, 2023
Posted by: Anonymous
from Sparks
Gender:Male
[This review was collected as part of a promotion.] I was beyond impressed with this washer and dryer set by Samsung. I am a pet and kid owner and do a ton of laundry! The washer will hold anything from small items to massive pet beds, all while sensing how much water is needed to clean these items!! There is no wasting water with this washer! There are so many setting I don't think I will ever use them all, but boy are the great to have! I love when the washer is done, it has an alarm that goes off that almost "sings" to you! The dryer is just as awesome! It boasts tons of space and gives you plenty of options for drying your items, but you can also increase the time! There is also an awesome light inside to help you find that last darn sock that always ends up in the far back of the dryer! The only thing I do not like is the top of the dryer is slanted, making it impossible to hold anything needed for the washer and dryer. Otherwise, I truly like doing laundry now!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I Officially LOVE Doing Laundry Now!
on August 28, 2023
Posted by: Anonymous
from Sun valley
Gender:Female
[This review was collected as part of a promotion.] What an upgrade from my last set. Samsung has set the bar high when it comes this this washer! With so many controls and options on the washer you can wash just about anything and there is a setting for it. I love being able to wash my pet beds with ease in this washer, knowing it will come out as fresh as the day it was purchased. The washer can sense how much items are in the washer and fill it up accordingly with water, leaving no waste. The only set back for me is I am short, 5'3, to be exact, and even on my tippy toes, I cannot reach the bottom of the washer! On the plus side, it can fit ALOT!!!. I can now sit back and relax knowing my laundry will finally be clean with such ease!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love the Bluetooth capability
on September 1, 2023
Posted by: mec2005
from Jefferson twp.
Gender:Female
[This review was collected as part of a promotion.] I love the fact that I can use an app to help with laundry. Samsung has made that easy and navigating the app has been a breeze. This dryer comes with so many different settings including a fluff setting which I will have to try on my comforter. The opening is not as large as I had thought it would be, but it can certainly fit a large load and dry everything perfectly. This dryer also comes with a quick dry setting if you are looking to get rid of some wrinkles and not have to iron. The door was a little hard for me to close, I had to forcefully close it, but overall this is a fantastic dryer. It's not loud, has many different settings including delicate settings, I can fit my king size comforter in it, and the kids can even use it easily. One of the differences I've noticed between this dryer and others, is that the lint trap is inside the machine. The dryer comes with what's called a damp alert which allows you to get an alert when clothing is approximately 80% dry in case there is an item of clothing that you do not want to be fully dry. It's also the setting that is used for quick dry material.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great large dryer!
on September 5, 2023
Posted by: SM81
from Fuquay-Varina
Gender:Male
[This review was collected as part of a promotion.] I'm very happy with the dryer. The overall function is similar to previous dryers I've had, but the capacity is awesome. I've had similar size dryers, but was unable to get the full use of the capacity and get the dryer to work 100% correctly. Not the case with this dryer, I was able to dry a king comforter in one run without an issue. Great dryer!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Dryer - Perfection
on September 7, 2023
Posted by: Cjgreene17
from Gallatin
Gender:Female
[This review was collected as part of a promotion.] This dryer has SPACE and so many options! Also, my items get dry the first time! The pet care option is phenomenal! This dryer is the perfect pairing to the washer. My clothes, blankets and towels have never felt cleaner or smell better. The Samsung SmartThings app makes it even better! The ability to control from my phone and get updates makes laundry day more enjoyable. The pet care option and bedding are my favorite settings so far! The pet odor is non existent and everything feels so fluffy and clean!
The noise reduction is insane! I can barely tell it is drying, good thing I get notifications on my phone!
The noise reduction is insane! I can barely tell it is drying, good thing I get notifications on my phone!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing Dryer with Tons of Features
on September 8, 2023
Posted by: iparker510
from Milford
Gender:Female
[This review was collected as part of a promotion.] I recently got this Samsung dryer and it's been a game changer. For starters, any pet owner will appreciate the Pet Care Dry.
The Steam Sanitize+ feature is a blessing. My clothes not only come out smelling fresh but also wrinkle-free. It's like having a personal steamer. Plus, with flu season and all, knowing that my clothes get sanitized is an added peace of mind.
The look is great. Super sleek and looks great in our downstairs laundry room which is the same as our bathroom. Everyone had to see the clunkers we used to have in there, but now they are not an eye sore.
Lastly, the Sensor Dry is an unsung hero. It's smart enough to know when your clothes are perfectly dry, saving them from getting overcooked.
All in all, I'm super pleased. It's efficient, smart, and takes care of all my drying needs. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
What in the world!
on September 13, 2023
Posted by: TheyCallMeMandy
from Orlando
Gender:Female
[This review was collected as part of a promotion.] I love this dryer because it is huge inside and drys very fast. The lint tray is really easy to access and easy to clean. The drum light is really nice because its bright and illuminates the inside really well. I love all the different settings on this dryer and must admit that there are so many dryer cycles to choose from I am about 3/4ths of the way through trying all the cycles out. the door opens pretty wide, I would like to say that its extremely easy to switch the door out. Our laundry room needed the door to open from the right side, I just followed the instructions provided in the manual and was surprised at how easy and well it worked. I love this dryer and my friends do too. With all 5 cats we have and 3 dogs, pet hair gets on everything but after a round in this dryer, the pet hair is a thing of the past!
I would recommend this to a friend!
Written by a customer while visiting The Insiders