Customer reviews from whirlpool.com
Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Average customer rating
4.2
(609 Reviews)
Rating breakdown 609 reviews
5 Stars
315
4 Stars
174
3 Stars
71
2 Stars
25
1 Star
24
84%of customers recommend this product.
(
287 out of
343)
Customer Reviews for Whirlpool - 33 in. Wide 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Black Stainless Steel
Customer Rating
3
A few things to work on
on June 6, 2025
Posted by: Alex628
from London ON
[This review was collected as part of a promotion.] I bought this fridge about a month ago - I am disappointed in the following:
- it is noisy periodically
- the crispers do not slide easily and feel cheap
- the handles have two dark visible screws on each handle that I see walking up to the fridge from the side
It keeps thing cool and frozen and the LED lights are helpful
- it is noisy periodically
- the crispers do not slide easily and feel cheap
- the handles have two dark visible screws on each handle that I see walking up to the fridge from the side
It keeps thing cool and frozen and the LED lights are helpful
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 9, 2025
Hello, Alex628 ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@whirlpool.com with your model, serial, and phone number; Please include review ID # 734704 in the subject line. We look forward to hearing from you, - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
1
Concerned on integrity. Feels cheap.
on July 1, 2025
Posted by: Koba
from Oregon
[This review was collected as part of a promotion.] I bought this a month ago and it appears to be failing. The temperatures fluctuate wildly and the freezer is climbing close to 20 degrees. I need service and it's only a month old. Also, the shelves don't slide smooth.
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 746745
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 746745
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fridge
on July 10, 2025
Posted by: GearheadIII
[This review was collected as part of a promotion.] Over we love it! Nice clean look and very quiet! The only downfall is the vegetable, fruit drawers feel flimsy and chip. This model was not available as a door model we ordered it on line site unseen.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Product does not work
on July 11, 2025
Posted by: Steve
[This review was collected as part of a promotion.] Poor product. Cools five days then goes up to 60 degrees. Second time this has happened
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 750844.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very pleased.
on July 12, 2025
Posted by: Suzi
from Virginia
[This review was collected as part of a promotion.] My frig was delivered about a month ago. So far, I love it. The pros: there is lots of shelf space, the drawers are nice and deep, the shelfs are adjustable, the light is bright and there are no dark areas. The ice maker is awesome. I like having a pull out ice drawer as opposed to having water and ice outside on the door. The water dispenser on the side took a bit of getting used to. The freezer drawer is big. The water filter is easy to change. The cons: The drawers were sticky to pull out. A little coconut oil helped with that. There doesn't seem to be a drawer stop so they kind of fall out if you pull too hard. I ordered the white one and I'm very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy customer
on July 25, 2025
Posted by: Grandma 7
[This review was collected as part of a promotion.] I just bought my new French Door Whirlpool refrigerator and love it. It is easy to adjust shelves just right and the drawers and door shelves make it a very roomy interior. I love the bottom freezer with a pull out wire basket and
can put everything I need and then some in it. Over all I am very happy.
can put everything I need and then some in it. Over all I am very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Move the water dispenser
on July 26, 2025
Posted by: Jodie29
[This review was collected as part of a promotion.] The water dispenser is on the wrong side. It should be on the side with the door that is on top, not on the side with the flap that must close first.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on July 30, 2025
Posted by: Chuck76
[This review was collected as part of a promotion.] I’m very happy with this refrigerator. We want the side side of the freezer below for quite some time and this seems to have a lot of capacity and still fits in our our small kitchen area. We had a hard time finding something. It was under 69 inches to fit in the area that we have we only thing that we don’t particularly care for is the left door is difficult to close. It’s open just by itself because it has the divider that folds over under the other door but other than that, it’s been a really good refrigerator so far.
Written by a customer while visiting whirlpool.com